What should the customer know about your pricing (e.g., discounts, fees)?
What is your typical process for working with a new customer?
We welcome new customers and provide them the same level of service as our customers.
What education and/or training do you have that relates to your work?
Bachelors of Science, Microsoft Certifications, and 15 years of experience.
What types of customers have you worked with?
The most common jobs I perform for my clients are spyware issues, operating systems installation, and recovery. My bread and butter is the Microsoft Server systems and performing new installation, migrations, and troubleshooting. I also manage several networks in the Maricopa County businesses.
What advice would you give a customer looking to hire a provider in your area of work?
Be sure the technician you are hiring can provide you credentials and be sure they are certified. Be sure they have a legitimate website, and are not a "shade tree" technician.