FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair and straightforward. No hidden fees, no games. We offer free estimates, and once we give you a quote, we stick to it unless you want to make changes. If you’re working with a budget, let us know—we’re happy to walk through options that make sense without cutting corners.
- What is your typical process for working with a new customer?
First, we start with a quick conversation to understand what you’re looking for—whether it’s a new block wall, some repairs, or a full rebuild. Then we come out to take a look, give you a clear estimate, and answer any questions. If it sounds good to you, we schedule the job and get to work. Simple as that. We keep you in the loop the whole way through.
- What education and/or training do you have that relates to your work?
We’ve got years of real-world experience working in Arizona’s heat, soil, and terrain—things you can’t really learn in a classroom. Our team has been trained the old-fashioned way: through hands-on work, problem-solving on the job, and constantly learning better ways to get clean, solid results.