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About
I chose to work in this industry because I love to help people with plumbing!
We started in this industry in 2004.
We describe our business as Family owned and operated.
You guys are the Drain Whisperers, do you do plumbing commercial and residential?
We are the Drain Whisperers because we are good at ALL plumbing! WE are not just a ROOTER company..
WE DO NOT CHARGE A TRIP CHARGE TO COME TO YOUR HOME. Se Hablo Espanol and of course English!
Custom Plumbing of Arizona Rated #1: We are The Drain Whisperers, industry leader in sewer repair/replacement, offering trench-less technology. We are more than just a rooter company, we are experts in all facets of plumbing. Looking for a Plumbing company that isn't looking to make you laugh at their commercials then make you cry when you get the bill, use Custom Plumbing. We provide superior service at a fair and reasonable price. Custom Plumbing a family owned company and we treat our customers just like family * Ask about our apples to apples guarantee, we save our customers $100's to $1000's of dollars a day! A QC company (quality certified), plumbers are drug tested, background checked and have a minimum 5 years experience. Honest plumbers doing an honest job, you can trust Custom!! Although only one service man visits your home you can rest assured that there is a team of professionals behind our techs making sure the job gets done right the first time.
Overview
Hired 2875 times
Serves Phoenix, AZ
Background checked
License verified
25 employees
11 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Good 4.3
382 reviews
5
77%
4
4%
3
2%
2
3%
1
14%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
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Read reviews that mention:
Coniam Family U.
Jun 11, 2026
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Hired on Thumbtack
We loved working with this company. They showed up when they were supposed to and did a fantastic job. We needed a full replacement of a new tankless hot waterheater and since the work has been done the water pressure and hot water has never been better! Also for a reasonable price!
Details: Routine maintenance • No problem, just need maintenance • No hot water • Water isn't hot enough • Unusual noises from inside heater • Electric tankless • Garage • House • Owner
Water Heater Repair or Maintenance
Cami k.
Mar 12, 2026
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Hired on Thumbtack
⭐️⭐️⭐️⭐️⭐️
I reached out to Custom Plumbing on 03/09/26 after our hose bib broke earlier that day, forcing us to shut off the main water supply to the house. It was an urgent situation, and once Custom Plumbing understood the issue, they scheduled a team to come out that same evening for a free assessment.
Ironically, it happened to be the one day it rained—and it was really coming down when they arrived. The weather didn’t slow them down at all. They got right to work, assessed the problem quickly, and provided a clear estimate.
Like most plumbing issues, I was bracing myself for a big bill, but I was relieved when their quote came in lower than the averages I had found online. Even better, the repair was completed in less than 30 minutes and our water was restored right away.
The team was professional, efficient, and clearly knew what they were doing. I really appreciate them coming out so quickly and getting everything fixed despite the weather. I would definitely recommend Custom Plumbing to anyone needing fast and reliable service.
Details: Yes, repair is urgent • No, the building is not currently flooded • House
Plumbing Pipe Repair
James S.
Dec 14, 2025
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Hired on Thumbtack
Very grateful that they could come out on a Sunday and get my plumbing issue taken care of. Will definitely keep them in mind if I need a plumber in the future.
Details: Clogged toilet or drain • Kitchen • Sink or faucet • House
Emergency Plumbing
Gary C.
Jul 1, 2025
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Hired on Thumbtack
The plumber was honest about the estimate, and was able to fix the valve within an hour after getting parts. He left the place tidy and tested everything works.
Details: 0 sinks • 1 faucet
Sink or Faucet Repair
Scott B.
Jun 12, 2025
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Hired on Thumbtack
Contacted Custom Plumbing of Arizona in the morning to have our waterheater cleaned and had someone out to our house in a matter of hours. Quick turnaround, quick work and very informative explaining every step of the process to understand the project at hand. Would recommend for future jobs!
Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Other room • House
