FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent, fair, and based on the size and condition of the items being cleaned. There are no hidden fees—what we agree on is what you pay. I offer special discounts for repeat customers, larger cleaning jobs, and referrals. Quality service doesn’t have to come at a high price—I make sure every client gets great value and visible results.
- What is your typical process for working with a new customer?
First, I schedule a quick consultation—by phone or message—to understand your cleaning needs. Then I provide a clear quote based on the items and level of cleaning required. On the scheduled day, I arrive on time with professional equipment and eco-friendly products. After the job, I walk you through the results to ensure you're 100% satisfied. My goal is to make the process smooth, transparent, and effective from start to finish.
- What education and/or training do you have that relates to your work?
I’ve completed professional training in carpet and upholstery cleaning, including stain removal, fabric care, and safe use of industrial equipment. I regularly update my skills to stay current with the latest eco-friendly products and techniques. My hands-on experience with a wide range of materials ensures that every item is cleaned safely and effectively.