FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair, honest pricing. You'll always know the cost before we start, and we don't upsell unnecessary work. No hidden fees, just straightforward pricing based on the job.
- What is your typical process for working with a new customer?
We start by understanding the issue and asking a few questions to make sure we’re prepared. Once on site, we evaluate the situation, explain your options clearly, and provide upfront pricing before any work begins. After approval, we complete the work, test everything, and leave the area clean.
- What education and/or training do you have that relates to your work?
We’re professionally trained plumbers with experience across a wide range of plumbing systems, including repairs, replacements, and installations. We continue learning through hands-on training and manufacturer guidelines to make sure every job is done right. We stay up to date on all the latest technology and plumbing codes.