FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair, transparent, and competitive pricing. Every project is different, so we provide customized estimates based on the scope of work, materials, and complexity. We never recommend unnecessary repairs, and there are no hidden fees. Our goal is to provide lasting, high-quality workmanship that delivers real value for your investment.
- What is your typical process for working with a new customer?
We start by listening carefully to your needs and asking questions about your project. If needed, we’ll schedule an on-site visit to inspect the work and discuss the best solution. After the evaluation, you’ll receive a clear estimate outlining the scope of work and pricing. Once approved, we schedule the project, complete the work professionally, keep you informed throughout the process, and make sure you’re satisfied before considering the job complete.
- What education and/or training do you have that relates to your work?
* Structural Welding Certification * AWS D1.1 Structural Steel Welding Certification * ASE Automotive Training formerly certified * Over 10 years of hands-on industry experience * Ongoing training in welding, fabrication, diagnostics, and automotive repair to stay current with new technology and industry standards.