If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Welcome to ProTech Appliance Solutions!
Fast, honest and professional appliance repair service in Phoenix.
We are a local business that proudly serving Phoenix and surrounding areas for over 7+ years, trusted by homeowners, landlords and warranty companies who want the job done right the first time.
In 2025 we served over 10,000 customers in Phoenix Area and we know exactly how to make you happy!
Why clients choose ProTech:
✅ Same-Day & Emergency Service Available
✅ Upfront Pricing – No Surprises
✅ Certified, Background-Checked Technicians
✅ Service Call is FREE if You Repair With Us
What We Repair:
Refrigerators • Washers • Dryers • Dishwashers • Ovens • Stoves • Cooktops • Annual Maintenance plans are available*
We don’t upsell what doesn’t matter. We don’t disappear. We show up, diagnose fast, and fix what actually matters so you can get back to your life.
📅 Spots fill fast. Book your appointment now and get your appliance handled today.
Overview
Hired 383 times
40 similar jobs done near you
Background checked
13 employees
8 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, Samsung Pay, Stripe, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Appliance type
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.5
214 reviews
5
82%
4
5%
3
2%
2
2%
1
9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
VL b.
Apr 23, 2026
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Hired on Thumbtack
I booked ProTech for a washer, repair a dryer repair and a refrigerator repair. A subcontractor was sent out looked at everything told me how much it was going to cost. Ordered the parts and several days later I was contacted to schedule the actual repair.
At the time that the technician was originally here, I asked him if while the dryer was unassembled could he vacuum out any lint and dust he said yes, but when he was actually here for the repair, he refused to do it.
Also, after he left, the refrigerator was making a funny noise and so was the clothes washer. I took a video and hold onto it
About a week later, the washer stopped spinning again
I contactedProTech through the Thumbtack app, and they arranged to send one of” good” technicians. And they wanted to take care of the vacuum/lint issue also at the time.
He came out vacuumed out the length from the dryer, and on the washer, determine that the part that was replaced was defective. He ordered another part, and replaced it a few days later it is now working fine
The refrigerator is still making a weird noise. But as it didn’t happen when the second technician was here, he wasn’t able to diagnose anything. I have since taken videos. Of when the sound occurs and where it seems to be occurring in the refrigerator.
And I will discuss this with them later
I am very pleased with how this company responded when there was an issue with the repair work that was done. It’s not their fault that a part was defective. And I realize that. I have already referred several people to them and will continue to do so.
Details: Refrigerator • LG • Residential
Appliance Repair or Maintenance
Rick E.
Feb 2, 2026
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Hired on Thumbtack
Techs were awesome in fixing our dryer and diligently pursuing the issues. We have a 15yr old Whirlpool Cabrio and it just needed some tender loving care that Mark and his associates performed. They made 4 trips to make sure all was working right and I would highly recommend them to get your appliances up and running efficiently again! Thank you Mark for your genuine and generous service!
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Constance H.
Mar 30, 2026
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Hired on Thumbtack
Great trusty company. Minor hiccup where the water valve was not turned back on after the repair of my dishwasher, they didn’t argue, did not ask me to do this or that over the phone, they sent someone at their first availability. Easy and professionals.
Details: Dishwasher • GE • Residential
Appliance Repair or Maintenance
Olimpia V.
Feb 15, 2026
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Hired on Thumbtack
Mark did a great job! He fixed a 20 years old GE Monogram and encouraged us not to throw it away because of the quality and craftsmanship.
We are very happy we saved the fridge and all thanks to Mark and his team!
Details: Refrigerator • GE • Residential
Appliance Repair or Maintenance
SAM R.
Mar 16, 2026
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Hired on Thumbtack
Mark inspected our malfunctioning refrigerator and determined that the compressor had burned out. He provided his candid assessment, advising against repairs and recommending replacement with a newer unit, a suggestion I greatly appreciated for its honesty and lack of bias towards making a sale.
Details: Refrigerator • LG • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Dmitrii Savostin
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have fair and fixed labor!
What is your typical process for working with a new customer?
First, we listen to what’s going on and ask a few quick questions to understand the issue. Then we schedule a convenient same-day or next-day visit. When we arrive, we perform a full diagnostic, explain the problem in simple terms, and provide clear repair options and pricing before any work begins. Once approved, we complete the repair and test the appliance to make sure everything is working properly before we leave.
What education and/or training do you have that relates to your work?
Our technicians are trained through hands-on field experience and ongoing technical education on major appliance brands and systems. We stay up to date on modern appliances, control boards, refrigeration systems, and safety standards to ensure every repair is done correctly, safely, and according to manufacturer guidelines.