FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, straightforward pricing. Every job is quoted before we start, so there are no surprises. We don’t charge hidden fees, and we offer discounts for seniors, veterans, and repeat customers to make our services more affordable.
- What is your typical process for working with a new customer?
We begin with a phone consultation to understand the issue, then schedule a convenient appointment. Our plumbers arrive on time, assess the situation, explain your options clearly, and provide a written estimate before any work begins.
- What education and/or training do you have that relates to your work?
Our licensed plumbers are trained in the latest plumbing codes, installation techniques, and safety practices. We also complete ongoing training on new technology and equipment to ensure we deliver the most effective solutions possible.