FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing simple, fair, and transparent — no hidden fees. Rates are based on the size of the home and the type of cleaning needed (standard, deep, or move-in/move-out). For recurring clients, we offer discounted rates to make ongoing service more affordable. Every quote is customized, so you’ll always know exactly what to expect before we start.
- What is your typical process for working with a new customer?
When working with a new customer, we start by learning about your cleaning needs and preferences whether it’s a deep clean, move-in/move-out, or recurring service. We then provide a clear, customized quote so you know exactly what to expect. On the scheduled day, our team arrives on time, fully equipped, and ready to get the job done. After the cleaning, we check in to make sure you’re happy with the results, because your satisfaction is always our priority.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, product knowledge, and safety practices to ensure every job is done thoroughly and efficiently. We stay up to date on the best methods for deep cleaning, stain removal, and sanitation so we can deliver high-quality results every time.