AZ Black Tie Limousine
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Limousine and Chauffeur Services
Excellent service: punctual, flat fee, professional and delivered on everything. Another plus was the driver, Scott texted me when he arrived at all stops and when he picked up the girls. Kept me in the loop at all times considering this was 16yo in the limo. Will use their service if I am ever needing limo service.Mar 16, 2020Verified
Limousine and Chauffeur ServicesJan 20, 2020Verified
Limousine and Chauffeur ServicesJan 15, 2020VerifiedAZ Black Tie Limousine's reply
Shanna, Thank you for booking your up and coming event with AZ Black Tie Limousine. I noticed that your review reflected only 1 star. We pride ourselves and work hard on offering promt , affordable services to our clients. Please let us know what we can do to offer you 5 star service. I know we customized a trip for you with multiple stops. We value your opinion and look forward to providing the best service possible. Dominic
- What should the customer know about your pricing (e.g., discounts, fees)?We offer standard pricing on many of our vehicles, however we offer promotional discounts throughout the year. It is in your best interest to ask if we are running any specials. You could save as much as 20% on your next booking. Most bookings are by charter or by the hour depending on the vehicle.
- What is your typical process for working with a new customer?There is no typical process. We have found that every clients needs are different. We do ask for specific information related to the pick up and drop off locations. Why do we need this info? It's important that we meet the clients expectation and we have built a reputation for offering exceptional service. No one wants a surprise at the last minute. Our questions are tailored so that we can offer you the most competitive fee in the industry. Once a price has been established, we will send out agreements for review and signature. Everything can be completed online. Once the agreement is completed and payment is made your booking is complete. Sit back and enjoy the services you've come to expect.
- What education and/or training do you have that relates to your work?All drivers must have at least 5 years driving experience in the commercial market. Our drivers typically do not have any traffic infractions. All drivers must pass regular drug screening and back ground check. All of our drivers must complete our training program. All of our vehicles are GPS tracked and monitored.