FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat-rate monthly pricing for weekly pool service, so there are no surprises. Pricing is based on pool size, equipment, and service needs. We don’t charge hidden fees, and any repairs are quoted and approved before work begins. We regularly offer new customer discounts, seasonal promotions, and savings for combining weekly service with repairs or equipment support. Clear pricing. Honest recommendations. Great value.
- What is your typical process for working with a new customer?
Getting started is quick and easy. Once you reach out, we gather a few details about your pool and provide a clear service plan. If needed, we schedule a brief visit to evaluate the pool. After sign-up, your pool is placed on a consistent weekly service route, and you’ll receive reliable, professional care right away. Communication is simple, and help is always easy to reach.
- What education and/or training do you have that relates to your work?
Pinch A Penny has been a trusted leader in pool care for over 50 years. Our technicians are Certified Pool Operators, trained in professional water chemistry, pool equipment operation, and Arizona-specific maintenance practices. We are fully licensed and insured, and our team stays current on industry standards and new technology to deliver safe, dependable service.