FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the scope of work, materials, and job complexity. We provide detailed estimates upfront with no hidden fees. Any change orders or add-ons requested after the estimate is approved will be discussed, priced clearly, and approved by the customer before work begins. Discounts may be available for larger projects or repeat customers.
- What is your typical process for working with a new customer?
We start with a consultation to understand your needs and evaluate the space. From there, we provide a clear, detailed estimate and timeline. Once approved, we schedule the project, prepare the area, and complete the installation with attention to quality and cleanliness. We finish with a final walkthrough to ensure your satisfaction..
- What education and/or training do you have that relates to your work?
Our team has hands-on training and extensive experience in professional flooring installation. We stay up to date with industry best practices, manufacturer guidelines, and proper installation techniques. We are fully licensed, bonded, and insured, ensuring high-quality workmanship and peace of mind for every project.