FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is 100% transparent and all-inclusive. The price you see on our website is the final price you pay. We offer three simple, flat-rate packages: New Toilet Installation for $999, New Tank Water Heater for $2,199, and Tankless Heater Upgrade for $3,899. This all-inclusive price includes the brand new unit, all parts, professional installation, and the eco-friendly haul-away of your old unit. No bids, no hidden fees, and no up-sells.
- What is your typical process for working with a new customer?
Our process is the fastest and simplest in the industry. First, you visit *******************, select your package, and see the full, all-inclusive price right upfront. Second, you check out online, and our team contacts you immediately to confirm your order and lock in a 2-hour arrival window. Third, our uniformed expert arrives within 24 hours—guaranteed—completes the full installation, and hauls away your old unit.
- What education and/or training do you have that relates to your work?
Our leadership team has a combined 40+ years of experience in the home building, construction, and e-commerce industries. We are fully insured, and our on-site installers are vetted plumbing experts who specialize in these specific types of replacements, ensuring a high-quality, professional job every time.