Pro Solutions Air Inc.
Pro Solutions Air Inc.

Pro Solutions Air Inc.

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Specific air testing required
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We perform air conditioning repair, installation, service maintenance as well as duct cleaning, air purification, heating repair, installation, and maintenance. At Pro Solutions Air you can count on the utmost integrity, compassion, and knowledge in every interaction. It is our goal to develop a long lasting business relationship with you buy earning your trust and respect.
Overview

Hired 13 times

6 employees

14 years in business

Payment methods

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Featured Projects

54 photos

Reviews
Good 4.3

12 reviews

5
75%
4
8%
3
0%
2
0%
1
17%


pro avatar
Sean R.
Apr 27, 2015
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Hired on Thumbtack

Hired on Thumbtack

Central Air Conditioning Installation or Replacement
pro avatar
Alma C.
May 17, 2014
Alma Clark It was our pleasure to do business with Don and Pro Solutions Air. Don was very thorough with his work and provided the most professional service with repairing our air needs. We appreciated the photos that Don took of the condition of our unit so we could see for ourselves the parts and repairs that were needed. There was no high-pressure sales speech regarding additonal service needed. We truly appreciate the honest, courteaous and neatness provided by Don. His service and company will certainly will be highly recommended to friends and family. Thanks Don, you are a true professional.
Pro Solutions Air Inc.'s reply
Thank you Alma.
pro avatar
Nicole D.
Jun 28, 2014
I called this company a week ago and set up an appointment with "Don Wade" to come and fix my son's condo A/C. Don said he would come between 10-11 am. When on the appointed day Don didn't show up and didn't call, I called him myself. He said he didn't come because he was waiting for the "confirmation call" from me (???) Don would not listen, he quickly said, "I can't help you, look for someone else", and hang up on me. Don Wade is rude and unprofessional. I will never hire this company again.
Pro Solutions Air Inc.'s reply
Nicole, I gave much advise on this matter via email, you kept delaying the service do to 1) you live out of town and you would seek to have your condo's handyman look at this matter. We spoke on the phone to set this service up and yes we had a tenative appointment mentioned but it required a confirmation call when you would be in town. That never occurred other then you calling and "asking where you were at". I reminded you that due to your living out of town we required a phone call confirmation for service so we would know someone would be there. Sorry the misunderstanding. As for myself hanging up on you that did not and would not happen by myself or anyone in my company. Now I did Stat that I would not service you due to your being rude! Me or any of my staff will be put into a conflict as such. Thank you for your time...Don Wade
pro avatar
Steven M.
Oct 19, 2015
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Hired on Thumbtack

Hired on Thumbtack

Friendly and timely.
Pro Solutions Air Inc.'s reply
Thank you!
Duct and Vent Cleaning
pro avatar
Heather L.
Mar 23, 2015
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Hired on Thumbtack

Hired on Thumbtack

Prompt response to my bid request, professional, reasonable and completed job in a more than timely fashion. I would most definitely recommend Pro Solutions Air Inc to family and friends, and plan to use again in the future.
Pro Solutions Air Inc.'s reply
Thank you. :)
Central Air Conditioning Installation or Replacement

FAQs

  • What types of customers have you worked with?

    My job is not to just replace parts and equipment, but it also to educate my customers of ways to improve their equipment or parts life by properly taking care of their investment. In doing so they will have less problems and better return on their investment. In return I will have a happy customer and word of mouth business.

  • What advice would you give a customer looking to hire a provider in your area of work?

    It is not about the size of a company, it is about the quality of the workmanship! Look at their work from the past, call past customers, look at the BBB and ROC. We all sell the same thing, we all can install the same thing. But if the quality and workmanship is not there you lose!

  • What questions should customers think through before talking to professionals about their project?

    How long do you plan on staying in your home? There are many different options with different prices. It doesn't make sense to put the best A/C in your home if your moving out in a year or two.