Adams I.T. Solutions, LLC
About this pro
4 hires on Thumbtack
My husband's DVD/CD drive stopped working. I dropped the computer off to Adam's IT solutions on a Wednesday and got it back on Saturday fixed, thank you. The only suggestions I could make to get to 5 stars is communicate. I heard nothing and got no response to phone calls until Saturday when it was done, with the exception of a late night text asking for a password. To me communication is always key to good customer service and the best service without it is lacking.Sep 22, 2016Verified
Told me that they needed to order a part for the repair and it's been 22 days since I've heard from them.Aug 24, 2016Verified
- What types of customers have you worked with?Windows desktops, servers (standard and small business), troubleshooting & repair, network configuration, setup and administration, application programming and web site development.
- What advice would you give a customer looking to hire a provider in your area of work?Our diverse cliental, helps us to understand the needs of indiviuals and the small business community. We stay on top of technology trends to help you effectively plan for the future, implement and operate with the best solutions, to advance your competitive edge. We provide exceptional customer service and solutions .