Adams I.T. Solutions, LLC
About this pro
My husband's DVD/CD drive stopped working. I dropped the computer off to Adam's IT solutions on a Wednesday and got it back on Saturday fixed, thank you. The only suggestions I could make to get to 5 stars is communicate. I heard nothing and got no response to phone calls until Saturday when it was done, with the exception of a late night text asking for a password. To me communication is always key to good customer service and the best service without it is lacking.Sep 22, 2016Verified
Told me that they needed to order a part for the repair and it's been 22 days since I've heard from them.Aug 24, 2016Verified
My laptop is probably the most complicated laptop out there (an HP HDX 9300 Dragon) and therefore I was very careful when I began interviewing technicians. Mr. Adams was able to diagnose the issue and being repairs immediately. Within 24 hours he had changed out both of my CPU and Video card fans and returned my laptop to me as good as new or better. He even checked my Windows installation after completing the service. I HIGHLY recommend Mr. Adams of Adams IT Solutions for any work and I will be bringing my second laptop back to him to repair as well.Apr 23, 2013Verified
Stacy at I.T. Solutions was a big help. He got my issues fixed over the phone for a very reasonable price. I'll call I.T. Solutions again.Sep 27, 2012Verified
Stacy has been there EVERY time to keep my computer running at its optimum. A new virus hits and Stacy had just completed a course on how to combat and correct the intruder. Having a business I depend on two things. My computer and Adams I.T. to keep it running smoothly. Thanks Stacy...Sep 6, 2012
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- What types of customers have you worked with?Windows desktops, servers (standard and small business), troubleshooting & repair, network configuration, setup and administration, application programming and web site development.
- What advice would you give a customer looking to hire a provider in your area of work?Our diverse cliental, helps us to understand the needs of indiviuals and the small business community. We stay on top of technology trends to help you effectively plan for the future, implement and operate with the best solutions, to advance your competitive edge. We provide exceptional customer service and solutions .