FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent. The service call/diagnostic fee is $89. After diagnosing the issue, I provide a clear quote before any repair. Labor cost depends on the complexity of the job. Parts are additional if needed. 90-day warranty on labor.
- What is your typical process for working with a new customer?
- You share the appliance brand/model and the symptoms. - I schedule a visit (same/next-day when available). - I diagnose the problem on-site ($89 service call). - I explain what’s wrong and provide an exact repair quote. - If you approve, I complete the repair and test the appliance before I leave.
- What education and/or training do you have that relates to your work?
I use proper diagnostic procedures (electrical testing, component checks, and troubleshooting by symptoms/error codes). I focus on safe repairs, correct installation, and verifying operation after the fix.