1st USA Carpet & Tile Cleaning

1.8
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(5)
1.8
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5 reviews
5
20%
4
0%
3
0%
2
0%
1
80%
  • Sue H.

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    WARNING: Stay away! Guy is totally DISHONEST. Should have sent him away before he even started. Bought Weekly Plus for 3 rooms & 2 couches cleaned. This guy wanted extra $100 because he said i needed more than "steam cleaning" or whatever he made up to get more $$$. REALLY?????? He used the same tool on the couches that he just finished using on the carpets. He rushed through the job and went over the carpets very fast. The carpets were still dirty and the couches didn't even look clean.

    Jun 26, 2015
  • Andrew K.

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    My low score on this review is not because of the quality of the job. 1st USA carpet & tile cleaning did a great job on my carpets. The reason for my low review is that I was quoted $100.00 for my cleaning and described my area of cleaning to the exact number of stairs (there might even have been less stairs in my home), but allowed my roommate to supervise the cleaning while I was away at work. My roommate allowed 1st USA carpet cleaning to charge me $150 for the cleaning that was quoted at $100, and then allowed 1st USA to clean my sofas (Which I had Not requested cleaning for) and charged me another $130 for that. My expected carpet cleaning of 100-120 turned into a 280 bill. I was NOT happy with this price. Ultimately it was my fault for not being there myself but I feel like I was severely taken advantage of.

    Jun 26, 2012Verified

About this pro

Since 2003, 1st USA Carpet Cleaning have been providig superior carpet cleaning for residential and commercial company in Phoenix metro and surrounding areas. Our staff posses a combined 15 plus years of experience in the cleaning industry, 1st USA Carpet Cleaning Company provides advanced carpet cleaning, upholstery cleaning and air duct cleaning.

Times hired on Thumbtack

1

Location

Tempe, AZ 85282
Coverage Area for 1st USA Carpet & Tile Cleaning is about 40+ miles of Tempe, AZ.