Hero Cleaning and Emergency Services

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Responds in about 1 hour

Introduction: Carpet stretching We power stretch carpet 2 year guarantee 30 years experience We move furniture Carpet cleaning Carpet repairs Transition strips Seam repairs

Overview

Hired 25 times

Serves Tempe, AZ

Background checked

1 employee

28 years in business

Business hours

SunClosedMon7:00 am - 6:00 pm

Scheduling policy

You can reserve this pro up to 2 weeks in advance. They'll need at least …Read more

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

91 photos

Carpet stretching, and cleaning
Carpet Repair or Partial Replacement

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

24 reviews

5

96%

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4%

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Read reviews that mention:

CANDEE O.

Feb 5, 2024

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Hired on Thumbtack

My husband and I have put off our carpet cleaning and more importantly fixing the ripples in our carpet for over six months because we thought it would be a large issue to move all the furniture. However, Duane and John were fabulous. They moved all the furniture necessary with ease, did a beautiful job of straightening the carpet and the cleaning looks terrific. I would definitely hire them again. I hope I don’t need the carpet straightened for quite a while, but if I do, he includes a guarantee !

Details: Restretch current carpet to fit • Needs re-stretching • 3 rooms • Residential

Carpet Repair or Partial Replacement

Patrick S.

Jan 15, 2024

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Hired on Thumbtack

Helped fix my wrinkled carpet on the 2nd floor at a very reasonable price. Arrived on time and made quick work with friendly service. I referred them to some friends based on how pleased I was.

Details: Restretch current carpet to fit • Needs re-stretching • 2 rooms • Residential

Carpet Repair or Partial Replacement

Eric A.

Sep 27, 2023

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Hired on Thumbtack

10/10, very professional. No nonsense to the point quote and fair value. Very detail oriented repairing spots others may have missed. Quick response time, able to assist shortly after inquiry in between their other appointments. Incredible results. I Definitely recommend and will use again. Carpet re-stretch and repair. Still receiving incoming quotes from others meanwhile work has already been completed by Hero Cleaning

Details: Restretch current carpet to fit • Needs re-stretching • 1 room • Residential

Carpet Repair or Partial Replacement

Tiffany F.

Aug 13, 2023

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Hired on Thumbtack

They did a great job repairing two areas of carpet our kitten tore up. They were prompt on the date/time of the work and had everything finished in 45 minutes. Highly recommend!

Details: Repair • Tears or rips • Needs to be reattached to tack strip • 2 rooms • Residential

Carpet Repair or Partial Replacement

David S.

Mar 18, 2023

·

Hired on Thumbtack

Excellent work. Arrived on time. Reasonable cost. Will definitely keep him in mind when I need carpet work

Details: Partial replacement • Tears or rips • 1 room • Residential

Carpet Repair or Partial Replacement

Credentials

Background Check

Duane Jones

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
2 year guarantee Satisfaction Guam Same day/next day appointments
What is your typical process for working with a new customer?
Free estimate upfront prices satisfaction guaranteed
What education and/or training do you have that relates to your work?
30 years experience

Hero Cleaning and Emergency Services

FAQs

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