Hero Cleaning and Emergency Services

Top Pro

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Responds in about 2 hours

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About

Carpet stretching We power stretch carpet 2 year guarantee 30 years experience We move furniture Carpet cleaning Carpet repairs Transition strips Seam repairs

Overview

Current Top Pro

Hired 41 times

Serves Tempe, AZ

Background checked

1 employee

29 years in business

Business hours

SunClosedMon7:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Services offered

Work needed

Reason for repair

Worn fraying

Tears rips

Water

Burned melted

Property type

Residential

Projects and media

91 photos

Projects and media

91 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

33 reviews

5

97%

4

3%

3

0%

2

0%

1

0%

Read reviews that mention:

Dalton K.

Jun 26, 2025

•

Hired on Thumbtack

Details: Restretch current carpet to fit • Needs re-stretching • 2 rooms • Residential

Carpet Repair or Partial Replacement

Josh W.

Apr 24, 2025

•

Hired on Thumbtack

Great father son team that took care of the repairs that my carpet needed! Would use them again if needed!

Details: Repair • Partial replacement • Worn or fraying • 1 room • Residential

Carpet Repair or Partial Replacement

Brittany W.

Apr 7, 2025

•

Hired on Thumbtack

Great experience, answered the next morning and fixed my carpet the next day!

Details: Repair • Install new carpet pad • Needs to be reattached to tack strip • Needs re-stretching • 1 room • Residential

Carpet Repair or Partial Replacement

Linda F.

Dec 23, 2024

•

Hired on Thumbtack

I really appreciated the quick response to each of my questions and then the working with me to coordinate a good time to have the work done.

Details: Restretch current carpet to fit • Needs re-stretching • 2 rooms • Residential

Carpet Repair or Partial Replacement

CANDEE O.

Feb 5, 2024

•

Hired on Thumbtack

My husband and I have put off our carpet cleaning and more importantly fixing the ripples in our carpet for over six months because we thought it would be a large issue to move all the furniture. However, Duane and John were fabulous. They moved all the furniture necessary with ease, did a beautiful job of straightening the carpet and the cleaning looks terrific. I would definitely hire them again. I hope I don’t need the carpet straightened for quite a while, but if I do, he includes a guarantee !

Details: Restretch current carpet to fit • Needs re-stretching • 3 rooms • Residential

Carpet Repair or Partial Replacement

Credentials

Background Check

Duane Jones

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
2 year guarantee Satisfaction Guam Same day/next day appointments
What is your typical process for working with a new customer?
Free estimate upfront prices satisfaction guaranteed
What education and/or training do you have that relates to your work?
30 years experience

Hero Cleaning and Emergency Services

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