Hero Cleaning and Emergency Services

39 photos

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Read reviews that mention:

• carpet・3

• stretched・2

• repair・1

• looks・1

• damage・1

• price・1

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Linda W.

Jul 23, 2021

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Hired on Thumbtack

Hired on Thumbtack

The job was small but what I valued most was the responsiveness to my request for help after describing my circumstance. Provided fair estimate based on other competitors quotes received with services included and not required or requested. Hired to do the job the next day by taking care of repairing the torn pad underneath with tape and-stretching the carpet back to its original shape within the area that was affected. Reviewed the amount of time to complete the job and adjusted the estimate right there with a fair completed price for my job. I highly recommend this company for any emergency water damage issues and carpet repair for their trustworthiness, fairness, and reliability.

Details: Repair • Restretch current carpet to fit • Water damage • Needs to be reattached to tack strip • 1 room • Residential

Carpet Repair or Partial Replacement

Jackie E.

Dec 1, 2021

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Hired on Thumbtack

Hired on Thumbtack

Duane was on time, finished the work quickly, and the carpet looks great now!

Details: Restretch current carpet to fit • Needs re-stretching • 3 rooms • Residential

Carpet Repair or Partial Replacement

Anthony D.

Feb 2, 2021

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Hired on Thumbtack

Hired on Thumbtack

I was able to add life to the carpet of my Airbnb by having it re-stretched to get rid of the bunching.

Details: Restretch current carpet to fit • Needs re-stretching • 2 rooms • Residential

Carpet Repair or Partial Replacement

Irene B.

Apr 20, 2021

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Hired on Thumbtack

Hired on Thumbtack

Good customer service, did a good job and was very responsive. They also do junk removal which I will be calling them for soon.

Details: Restretch current carpet to fit • Needs re-stretching • 4 rooms • Residential

Carpet Repair or Partial Replacement

Scott S.

Nov 16, 2021

·

Hired on Thumbtack

Hired on Thumbtack

Exceeded expectations and quick service. Highly recommend Duane!

Details: Restretch current carpet to fit • Needs re-stretching • 3 rooms • Residential

Carpet Repair or Partial Replacement

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  2 year guarantee Satisfaction Guam Same day/next day appointments

• What is your typical process for working with a new customer?

  Free estimate upfront prices satisfaction guaranteed

• What education and/or training do you have that relates to your work?

  30 years experience