If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Don’t trust your devices to the lowest bidder.
With 7 years in business and a one-on-one approach, I put your needs first and focus on quality work without data loss. Whether you need computer or printer repair, virus removal, network support, or data recovery, you’ll work directly with me from start to finish.
I’m friendly, patient, and affordable, and I take the time to explain what’s going on in clear, simple terms. My goal is to make your technology work seamlessly—without headaches—so you can get back to your busy day.
Reach out today for reliable, personal tech support you can trust.
Overview
Current Top Pro
Hired 19 times
Serves Tempe, AZ
Background checked
1 employee
7 years in business
Business hours
SunClosedMon11:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
41 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Bill P.
Mar 18, 2026
•
Hired on Thumbtack
Jeff was extremely helpful..took his time evaluating my needs and then fixed my problem to my satisfaction. He charged me exactly what his estimate was and then called back a few days later to make sure everything was working well. He will be our computer tech man from now on! Thank you Jeff!
Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Onsite IT Solutions, LLC's reply
Thank you Bill! glad to be of service!
Computer Repair
Lisa H.
Apr 29, 2026
•
Hired on Thumbtack
My computer crashed to the point I wasn't able to access any files. Jeff came to the house and basically worked a miracle to recover my data. He was professional, reasonably priced and extremely knowledgeable.
Details: Mac (Apple) • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Lauren M.
Apr 30, 2026
•
Hired on Thumbtack
I had a great experience with Jeff and his IT work! He was very responsive, handled everything professionally, and got my desktop and printer set up last minute without any issues. The quality of work was excellent, and everything is running perfectly now!!! I really appreciated how efficient and knowledgeable he was! Thank you so much!!!
Details: Personal (Home) • Network setup and installation • Technology support • Computer • My home, venue, etc.
Network Support Services
Diane V.
Apr 9, 2026
•
Hired on Thumbtack
I’m 76 and I just cannot handle doing everything on line. Jeff installed my service confirmed all devises were updated installed my printer and scanner!! It was wonderful help. I will use Jeff for any online issue in the future. Diane
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Rich B.
Mar 23, 2026
•
Hired on Thumbtack
Jeff was *wonderful* and overcame many obstacles that Cox threw in his way in getting our networked WiFi back up and running. He was reliable and professional. Going forward, he is my tech!
Details: Personal (Home) • Technology support • Router • My home, venue, etc.
Onsite IT Solutions, LLC's reply
Anytime Rich! All in a days work!
Network Support Services
Credentials
Background Check
Jeffrey Wyckoff
FAQs
What is your typical process for working with a new customer?
First, we connect via messaging. Then we will inspect your device and diagnose. Customer will be given a service agreement with a quote. Customer only pays if they agree to service.
What education and/or training do you have that relates to your work?
14 years industry experience designing and troubleshooting complex computer systems as well as desktop, printer, wifi.
How did you get started doing this type of work?
Working in large corporations, saw how complicated and troublesome technology could be when it wasn't set up right. Decided to make a difference and fix things the right way so that they are easy and seem less for end users.