Hydro Hero Plumbing

Licensed

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About

Hydro Hero Plumbing is family owned, and locally operated serving San Diego County. We have been in business since 1999. Our main focus, and highest priority is our customers. That means providing quality service you can count on. We never cut corners, even when it’s more expensive. Some of our competitors may be cheaper, but we will take the time to make sure you are 100% happy every time.

Overview

Hired 65 times

Background checked

License verified

5 employees

26 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

Credentials

License verified

C36 – Plumbing Contractor

License state: CA

Background checked

Passed by Issac Cruz on May 3, 2022.

Services offered

Heater services needed

Repair

Installation or replacement

Routine maintenance

Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

78 reviews

5

98%

4

1%

3

0%

2

0%

1

1%

Read reviews that mention:

Nicole R.

Nov 12, 2025

•

Hired on Thumbtack

Quick response to a water heater emergency. Isaac got it fixed!

Details: Repair • Leaks • Gas tank • Other room • House

Water Heater Repair or Maintenance

Past Customer

Sep 8, 2025

•

From Google

I recently was assigned Hydro Hero Plumbing through my home warranty company. They contacted me immediately and scheduled to come out and evaluate my problem. Isaac was prompt (actually early) for the appointment. He was professional friendly and fast with diagnosing the problem. Due to it being through a home warranty, he had to await approval to complete the repair. The repair was scheduled two days later and again Isaac was prompt and the repair was completed within a short time. Very happy to have met Isaac and experience the Hydo Hero plumbing team. The office staff was friendly and courteous and very communicative with the process and scheduling.

Past Customer

Aug 27, 2025

•

From Google

Hydro Hero Plumbing's reply

Vaishali P.

Sep 22, 2024

•

Hired on Thumbtack

Got water conditioner and RO installed, and some plumbing fixes. Issac did a great job. Very professional, was on time, clear communication. Would definitely use their services in future.

Details: No, repair is not urgent • No, the building is not currently flooded • House

Plumbing Pipe Repair

Past Customer

Jun 3, 2025

•

From Google

Hydro Hero Plumbing's reply

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We won’t always charge cheap, but cheap doesn’t always mean great. We will always get the job done right.
What is your typical process for working with a new customer?
Introduction. Walk trough. Plan of Action.
What education and/or training do you have that relates to your work?
Master Plumber

Hydro Hero Plumbing

About

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