Masterpiece Home Theater

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Introduction: We are movie lovers and we are passionate about home theater. We feel strongly that home theater need not be just for the wealthy and we love designing home theater systems for people on a budget. Not having thousands and thousands of dollars to spend shouldn't mean a less-than-awesome home movie experience! And while the term "home theater" often evokes a large, dedicated room with multiple rows of leather recliners, most people don't have the luxury of such a room. We specialize in creating a cinema feel in a multi-purpose space (like a living room or family room). Doing so, especially when the client doesn't want the home theater system dominating the room, can be challenging - but our designers are extremely creative in this regard. There's no challenge we can't overcome! The ear-to-ear smiles on our customers' faces when we finish the job and give them the first demo.

Overview

Hired 18 times

3 employees

33 years in business

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Featured Projects

7 photos

Reviews

Great 4.7

21 reviews

86%

Elizabeth M.

Aug 4, 2016

Hired on Thumbtack

Home Theater Component Installation

Charles C.

Mar 14, 2015

When I first contacted Home Theater Hero, I was really looking for some advice on which TV to get. A couple days later, Don came out to do a free consultation. He talked to me in detail about how big the screen needs to be relative to how far away you're sitting in order to be able to see all the detail. I really wanted to do this right but I didn't want to overspend. Don convinced me that the most economical way to do this right was to buy a projector and separate screen. My wife was hesitant but once we went to Don's house to see his setup (and another installation he had done at a house nearby), we were sold! Looking back, it's one of the best decisions we ever made! We watch a lot of sports, and you just can't beat a 120" screen for sporting events! Needless to say, our Super Bowl party was a big hit! All of my friends want Don to come to their house to install similar systems! It's amazing for playing video games, too! On the weekends, the kids and I spend hours playing Xbox. We got to see a demo of Don's universal remote and it really is impressive but it would have put us over budget. We figured we could deal with shuffling a half dozen remotes around but 3 months later, boy is my wife sick of that already! We're saving our pennies, though and we look forward to getting one of Don's remotes soon. I can't recommend Home Theater Hero enough! We talked to 2 or 3 other companies and Don was clearly the most knowledgeable by far. The fact that he was also the cheapest was just awesome. He delivered a much, MUCH better system than we thought we were going to get while staying within our budget.

Masterpiece Home Theater's reply

Chuck, I'm thrilled to hear that you and your family are enjoying your home theater system so much. (I knew you would! ;-) You'll enjoy it that much more when you're no longer juggling multiple remotes! We're ready when you are... :-)

Kevin H.

Jul 23, 2015

When we wanted a "whole home" music system, we called Home Theater Hero. Don was incredibly knowledgeable, helpful and ever so nice. The things that impressed us the most was Don's focus on content options, not just equipment. As professional musicians, this really matters to us! Don introduced to some cool options that have been worth their weight in gold! When Don explained the options for our music system, he gave us choices from budget-level to semi-extravagant. The semi-extravagant option (with invisible speakers that are literally part of the wall) was very tempting and actually very reasonably priced for what it was - but in the end we felt it was a little too much construction, so we went with the next level down. The system works effortlessly and has been completely trouble-free. Surprisingly affordable, too! We've gotten so much enjoyment out of it that it would have been worth twice what we paid.

Masterpiece Home Theater's reply

Thanks so much for the glowing review, Kevin! What a pleasure it was working with people who love music as much as I do! It's so rewarding to complete a project and see the sheer delight on clients' faces; I'm sure your system will continue to delight for years to come. Thanks again for turning me on to Melody Gardot (what a voice!)

John M.

Jul 23, 2015

Before meeting with Don Ferris of Home Theater Hero, we had planned on getting 3 or 4 quotes, but after meeting with the second home theater designer, it was clear that Don was in a league of his own. Aside from being so pleasant and personable, Don is just incredibly knowledgeable. He explained a lot of technical stuff (using terminology we could understand) and explained why it was important. The installation was not without it's unexpected glitches, but Don and company handled everything confidently and he stuck to his quoted price in spite of the extra time these problems cost him. Now that it's finished, there's no doubt in my mind that our home theater system is so very impressive in large part due to Don's expertise. Our friends can't believe it! They are so impressed, Don is already working with 2 of them to work his magic in their homes!

Masterpiece Home Theater's reply

John, it was our pleasure working with you. Ed, Chris and I enjoyed your project immensely and I'm glad we could deliver on everything you and Tim wanted. I had a blast at the reveal party! Thanks so much for all the referrals that have poured in since!

Lois G.

Mar 14, 2015

Don is incredibly smart, quick in assessing problems and honest. He installed a TV in my home that never worked properly. He came often for technical help and was always punctual or called if delayed. He spent a very long time on the phone with technicians trying to figure what was wrong with the TV. When it was obvious that it was faulty, Don got the manufacturer to replace it. He would not charge us for his time on the phone and came back a few times to make sure the TV was working. I call that above and beyond the call of duty. I cannot think of anything I would change regarding Don and his services.

Masterpiece Home Theater's reply

Lois, you're a wonderful person and (if I I didn't have bills to pay) I would have done the work for free! ;-) I know you'll enjoy the simplicity of your new universal remote. Please don't hesitate to contact us if we can be of service in any way.

FAQs

What is your typical process for working with a new customer?
It all starts with a free consultation where we get an idea of your viewing/listening habits, your goals and preferences, and the budget for the project. Then we put together a proposal, typically with a good/better/best list of recommendations. Usually, we'll have a second consultation to hash out potential issues, explain things that may be confusing, and nail down the final details before beginning the project. We require that you purchase the components up front, with the balance (for labor, cables, and miscellaneous/incidentals) due when the system is complete.
What education and/or training do you have that relates to your work?
First and foremost, I have nearly four decades of experience in home theater. I can remember the release of every significant home theater technology, from the laser disc (predecessor to CDs and DVDs) to Dolby Surround Sound, and I received extensive training on each. I have made a thorough study of THX and SMPTE (Society of Motion Picture and Television Engineers) white papers, along with the sciences of human visual acuity and psychoacoustics. Continuing self-education has made me authoritative in my field and my knowledge is sufficiently deep/advanced that I've had many in-depth technical discussions with experts including ophthalmology doctors/professors to engineers at SMPTE and THX and even NASA. I am particularly outspoken with regard to marketing hype and buzzwords versus actual home theater science and I place a very large emphasis on value and "bang for the buck".
How did you get started doing this type of work?
Home theater is my passion... and I'm lucky to be very, very good at doing what I love to do. It all started for me in the early 70s when, as a teenager, I inherited the family TV set after its red and blue "guns" went out. Dolby hadn't yet invented surround sound, and TV wasn't even being broadcast in stereo yet, but I managed to wire in some outputs on that "green and white" TV to connect it to my quadrophonic audio system to create my own surround sound years before it became commercially available! (And I did it all without electrocuting myself!) My first "real" (non summer/agriculture) job was with a stereo/video shop and I was there for the birth of Laser Disc (predecessor to DVD), Dolby Surround, and Hi-Fi VCRs.

Masterpiece Home Theater

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