FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All packages require a 50% deposit to secure the booking, with the balance due prior to the event start. - Fees: - Overtime fee: $150 per hour (applies to events exceeding the booked time) - Prices do not include sales tax.
- What is your typical process for working with a new customer?
1. *Customized Proposal*: We send a personalized proposal outlining package details, pricing, and services. 2. *Booking*: Customer signs contract and pays deposit to secure booking. 3. *Event Planning*: We work with customer to finalize event details, customize templates and props, and confirm logistics. 4. *Event Execution*: Our team sets up and operates the photo booth at the event. 5. *Post-Event*: We deliver digital copies and prints (if included) and gather feedback from the customer. 6. *Follow-up*: We thank the customer and ask for referrals or reviews.
- What education and/or training do you have that relates to your work?
Our team is well-versed in equipment setup, maintenance, and troubleshooting, guaranteeing seamless operation. With a strong photography background, we also possess a deep understanding of lighting techniques, enabling us to expertly adjust and optimize lighting conditions to produce high-quality images. This unique combination of technical expertise and photographic knowledge ensures exceptional results and a superior photo booth experience.