FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on the scope, scale, and level of support needed for each event. We offer clear, upfront proposals so there are no surprises, and all planning packages are designed to reflect the time, expertise, and care that goes into creating a seamless experience. Additional services or extended planning support are always discussed and approved in advance. For clients hosting their event at White Aspen Venue, we do offer a planning discount as a thank-you for booking both services together. While we don’t offer standard discounts beyond this, we believe in delivering exceptional value through thoughtful design, organization, and hands-on support.
- What is your typical process for working with a new customer?
We begin with a discovery call to understand your vision, priorities, and overall goals for the event. From there, we create a customized planning proposal tailored to your needs. Once booked, we guide you through each phase—design, vendor coordination, timeline creation, and logistics—while maintaining clear communication throughout the process. As your event approaches, we transition into execution mode, ensuring every detail is handled so you can fully enjoy the celebration.
- What education and/or training do you have that relates to your work?
Our expertise is built on years of hands-on experience in event planning, coordination, and hospitality. Through planning a wide range of events, collaborating closely with trusted vendors, and managing every detail from concept to execution, we’ve developed a deep understanding of both the creative and logistical sides of event planning. Each project continues to sharpen our approach, allowing us to serve clients with confidence, efficiency, and care.