FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the scope and complexity of the project, including the type of tile, the size of the area, and any necessary prep work. I always provide a transparent, detailed quote upfront so there are no surprises. I offer free on-site estimates to ensure accuracy. While I don’t typically offer discounts, my pricing is competitive and reflects the quality, experience, and professionalism I bring to every job.” What types of customers have you worked with?
- What is your typical process for working with a new customer?
My process begins with a free, no-obligation consultation to understand your vision and project needs. I will then provide a detailed, transparent estimate. Once we agree on the scope and timeline, I’ll help you select the right materials. The project will be scheduled, and I will keep you updated every step of the way, ensuring the final result meets your expectations and is completed to the highest standards.” What questions should customers think through before talking to professionals about their project?
- What education and/or training do you have that relates to your work?
I have 35 years of experience in the field and have held a CLSB license for 7 years. This means I have extensive hands-on knowledge of all aspects of tile installation, from complex patterns to intricate cuts, and I am a licensed, insured professional.” What is your typical process for working with a new customer?