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About
I am a computer specialist with 15 years experience fixing PCs and macs. I also do network support services and virus removal.
I am especially interested in helping families and small businesses deal with the often frustrating world of technology.
Overview
Hired 13 times
Background checked
1 employee
15 years in business
Business hours
Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash and PayPal.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
2020
Services offered
Topic areas
Understanding pc
Email
Graphics
Work location
My customers travel to me
I travel to my customers
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
19 reviews
5
95%
4
5%
3
0%
2
0%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Deva J.
Jun 2, 2020
•
Hired on Thumbtack
Dustin was great to work with. We got connected immediately after I posted the project. He helped me out with my laptop issues. Top notch service. He was patient and is always ready to help. We were able to connect remotely and he was able to guide me with the steps to fix the issue. Highly recommend !!!
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.
Computer Repair
Katie W.
Sep 28, 2019
•
Hired on Thumbtack
Dustin was very easy to work with and quickly resolved my issue (device wouldn't pair). He was able to explain his process and made me feel at ease. I would definitely hire him again :)
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Conor O.
Jun 4, 2020
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Hired on Thumbtack
Justin was incredibly knowledgeable and helpful. He wrote back to my query really quickly and diagnosed the problem with my MacBook Pro first try. He also followed up with helpful tips on how to secure data on my computer which I might have forgotten. Highly recommend working with Justin.
Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet) • My home, venue, etc.
Computer Repair
Bob F.
Aug 11, 2019
•
Hired on Thumbtack
This tech is the BEST I have EVER SEEN! I come from an over 50 year technical background so that is saying a lot!
If you desire a 'CAN DO' person to repair your computer problems, you don't need to look any further. He's THE ONE !
Details: Mac (Apple) • Desktop • System error or blue screen • My home, venue, etc.
Computer Repair
Bettye A.
Feb 26, 2021
•
Hired on Thumbtack
Dustin arrived on time very professional and solved my problem. He made an old lady very happy. I now have a new IT man! 🙏🏾🙏🏾
Details: Mac (Apple) • Desktop • System error or blue screen • My home, venue, etc.
Computer Repair
Credentials
Background Check
Dustin Sapere
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I don't charge for time I'm not actively working on the computer. For example windows updates, virus scans etc. I only charge for the work I do.
What is your typical process for working with a new customer?
It depends on the issue, but usually I try and get as much information about the problem so that I can research specifics beforehand.
What education and/or training do you have that relates to your work?
I've been interested in electronics since I was a kid, and actively working tech support jobs for 15 years.
