Bay Area Tech Hero
It’s free with no obligation to hire
Current Top Pro
Hired 129 times
7 years in business
Apple Pay, Credit card, Paypal, Square cash app, Venmo
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Photos and Videos
Slow computer performance,
Virus or malware,
System error or blue screen,
Troubleshooting needed to determine issue
John Baldwin was on time, efficient, extremely knowledgeable, pleasant, took half the time others quoted and, because he had a few extra minutes, helped on some other new iMac issues with which I had been struggling. Could not have asked for more.Jun 20, 2020Verified
Eduardo did a wonderful job and was very efficient. He was prompt, professional and made everything work again! I could not be more pleased.May 8, 2020Verified
Excellent service. No complaints! Polite, efficient, good at explaining things, easy to explain things to. Fixed what I needed fixed.Feb 24, 2020Verified
Network Support Services
Daniel did a fine job of setting up my new computer and transferring all my data from my old one. He was polite, pleasant, professional, knowledgeable and responsive to my requests. I will seek his service again in a heartbeat and recommend him highly.Aug 17, 2020Verified
These guys know their stuff. It was a pleasure doing business. If I ever have a need for Mac services again, they’ll be the ones I call.Oct 22, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Whether you’re looking for a “white glove” experience with a seasoned consultant or just some great basic support, we’ve got you covered. On our website you’ll find pricing for our hourly rates, as well as our discounted package prices. Each session includes detailed notes and a comprehensive tech wellness assessment (if there is time at the end). $29 travel fee outside of Berkeley/Oakland/El Cerrito.
- What is your typical process for working with a new customer?I like to talk to people and get a sense for what they're looking for first!
- What education and/or training do you have that relates to your work?I've been playing and working with Apple computers since I was a kid. :)