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About
Metro Intelligence / Criminal Investigations specializes in professional, in-depth background investigations. For over 10 years, our licensed private investigators have delivered comprehensive, fact‑driven reports to clients who need reliable information they can act on.
We have authorized access to federally protected databases under the Gramm–Leach–Bliley (GLB) Act—access most investigators do not have. This allows us to provide unusually detailed reports, often 100–200+ pages, depending on the subject’s age and history.
Most background investigations can include:
- Full names and known aliases
- Current and past addresses
- Bankruptcy records and real property ownership
- Vehicle ownership, when available
- Relatives, associates, and neighbors
- Counties of residence nationwide
- Gender and, when applicable, death verification
- Criminal history and driver’s license info, where available
Contact us to discuss your case and the level of detail you need.
Overview
Hired 23 times
Background checked
40 employees
11 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, Google Pay, Venmo, and Zelle.
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Very good 4.6
21 reviews
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90%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jenene W.
Jun 13, 2017
He ran a background check and an Attempt To Locate in order to find people to be served. We were unsuccessful but he did what he promised he would do.
Private Investigation
Crystal H.
Apr 11, 2014
John is absolutely amazing! All he has done for myself and my daughter in this extremely difficult time for us has truly given us the wear withal to push forward to make strategic decisions when I would've been at a loss between local law enforcement not doing their jobs and CPS being completely unresponsive in a dire situation. He uncovered extremely important evidence that no one else did. I highly recommend him to anyone and everyone I can. He has been a Godsend!
Jesse Y.
Apr 11, 2014
From the start John promptly returned my phone calls for help and began to guide me through one of the hardest times in my life. Not only did he advise me, but also encouraged the exit from a very abusive relationship. He was there for me during the darkest days providing me with resources I never knew existed and helped me to do the best thing for me and my children. I highly recommend John, he is highly intelligent and genuinely cares for his clients. I honestly do not think I could've made it through this ordeal without him.
Keeley D.
Jun 19, 2023
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Hired on Thumbtack
John was very helpful and kept me informed at every step of his investigation! His information was helpful and he was able to complete the task very quickly. I will definitely be contacting him if I need services like this in the future.
Private Investigation
Pete R.
Dec 25, 2015
•
Hired on Thumbtack
Thank You Metro Investigation, on reverse surveillance information. filling safe and protected. Thank You .
Private Investigation
Credentials
Background Check
John Hancock
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Metro Criminal Backgrounds are $200.00 flat fee pricing. Typically
15 years of Target's history, depending on age, 200+ pages long.
Investigative time is billed out against a retainer. Investigative time $300.00 per
billable hour. The minimum retainer is $1000.00