FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
This is a great question. You know pricing is a funny thing there’s a lot of well at least for me there is a lot of thought that goes into the price that I charge somebody. I think a lot of things into consideration and I would hope that people would realize that when I come up with the price. I can tell you this majority of the time I Google search it, NO really I do! The main reason I do that is to make sure that I am not overcharging somebody because the worst thing would be for them to look and Google search it themselves after I leave and feel like I scammed them! Some of the other things I consider or if I need to pay another person to help me if I’m paying into workers comp, insurance, location, if I need to go to the city/county dump, If I have to deal with building and safety department and or be there for inspections, and the level of skill required for the job at hand.
- What is your typical process for working with a new customer?
So after the initial quoteI always will come in have a quick little chat with whoever may be there find out what’s really going on and just get away of the land honestly. I talk a lot and I ask a lot of questions so I will generally go through a series of questions based on the job that is needing to be done. I will always take pictures and call the homeowner or whoever the responsible party is to the area if I come across something that I think should be addressed and they may or may not know about. I never will tell somebody that they have to have me do this it is their choice if they want to have the work done by me or not I will not take a personally if they choose to have a second opinion as this is very similar to my style of doing things as well I feel any good pro should not be offended by a second opinion because they know what they told the homeowner was right incorrect and if they get a second opinion by somebody who is a professional as well then the stories so to speak should match up.
- What education and/or training do you have that relates to your work?
You know I have a lot of on the job training and the biggest trainer of them all is common sense. I am formally trained as a biologist and worked a majority of my adult life in the medical field believe it or not. I like to do things hands-on and I like to be in control of my schedule and not conform to the typical 9-to-5 type work situation and that’s why I choose to do this type of work.