FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At diamond cleaning service, our prices are transparent and competitive so you always know what you're paying for. We offer flexible rates that are suitable for both one-time cleanings and regular maintenance. There are no hidden fees - you only pay for the services you really need. Learn more about our available packages and special offers to find the perfect solution for your budget.
- What is your typical process for working with a new customer?
Our typical principle of working with a large client is based on an individual approach and high service standards. Here are the key stages of our cooperation: 1. **Assessment of needs**: We conduct a detailed analysis of your needs and requirements to understand the specifics of your business and scope of work. 2. **Individual solution**: We develop a personalized plan of cleaning services that meets your expectations and budget. 3. **Agreement of terms**: We discuss and agree all terms of cooperation, including the schedule, scope of work and price. 4. **Professional execution**: Our team of professionals performs work with high quality and on time, using the latest technologies and environmentally friendly means. 5. **Quality monitoring**: We regularly check the quality of the services provided and adjust the work according to your feedback and needs. 6. **Constant support**: We provide prompt communication and support to resolve any issues and provide additional services as needed. We strive to become your reliable partner, providing cleanliness and comfort at the highest level.
- What education and/or training do you have that relates to your work?
We have extensive experience in the coining field! We know how to properly handle various equipment so as NOT to harm your home and do everything efficiently