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Luxor Floors
Luxor Floors

Luxor Floors

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Introduction: Whether you are a homeowner, designer, real estate agent or contractor, needing a solution for one room, a full remodel of a house or a complete office building, we at Luxor Floors have the experience, knowledge expertise and the best quality products at the best price to provide you and assist you with your carpet and flooring needs. We look forward to seeing you soon, After 22 plus years in the industry we have the knowledge and experience to get over nearly every situation we come across, and from the feedback we get from our clients its that knowledge that makes them comfortable in knowing everything will go smoothly and they are in safe hands.
Overview

Hired 48 times

Serves Burlingame, CA

License verified

10 employees

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

Photos and Videos

49 photos and 1 video

Specialties
Install type

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

25 reviews

5
92%
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8%
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Read reviews that mention:


Declan M.

Floor Installation or Replacement

Luis, Patrick and the crew from Luxor Floors are some of the most professional people I've worked with on any home improvement project. Our job was to replace ~1100 sq ft of hardwood floors, a staircase and install new baseboards due to a faucet failure and subsequent water damage. Luis showed up on time to take measurements and discuss options. Their proposal was the most itemized of all the bids we received, but not the most expensive. We appreciated this attention to detail, as there were no surprises as to what was included and what was not. Once we signed the contract to start work the Luxor crew were very quick in removing the existing floors, baseboards and stairs (on the same day). They also provided a dehumidifier to ensure we did not have a mold problem. They were the only contractors that were willing to do this. Once the existing floor was removed, we discovered the sub floor was very uneven. Rather than just floor over it, Luxor floors went to great lengths to ensure it was level before putting our new floor down. This attention to detail and customer satisfaction is what sets Luxor apart from other contractors - they want to do the job well and ensure that you are happy with the finished product. In addition to the kudos I've already given, I appreciated the following: - the work crew always left the site clean at the end of the day and followed our HOA rules without a problem - Patrick and Luis were always responsive to any questions we had about the materials or job in general - no corners were cut when it came to quality If you are looking for quotes for a flooring job be sure to include Luxor Floors in your selection, you won't be disappointed.
Apr 28, 2017
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Verified
Robin O.

Floor Repair

Patrick was very generous with his time as he diagnosed issues with our floor. Ultimately, the developer has to do the work, but the ammo Patrick gave us was super helpful when we were talking to the developer’s contractor.
Nov 20, 2019
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Verified
Ruby C.

Floor Installation or Replacement

I wanted to replace the carpet in entryway with vinyl (area ~ 60 sq feet). It was a small job but (1) I don't know how to do it, (2) I live in a condo and needed to submit an application to HOA for the job. They required a contractor with license and insurance. So many places turned me down because the job was too small, but not Luxor Floors! Patrick responded to my ad on Thumbtack.com. He was very professional - responsive and serious about the work. Didn't treat it like a peanut gig because of the size. He came to my unit within a few days to take measurements. I was very impressed by his sincerity and decided to replace the old (and ugly) flooring in the kitchen, laundry room, and bathroom with the same vinyl to match the entry way (kind of weird to have one pattern in the entrance but a different one in other areas). It took a while to get HOA approval, but Patrick was very patient the whole time. Finally the job was scheduled and performed. Even though Patrick was not on site, he was very responsive when I had questions while the work was being performed. He wanted to make sure things occurred correctly. When my friends came to visit and saw the new flooring, they were amazed! Too bad the previous owner of my condo just replaced the carpet right before the sale, or else I would certainly have Luxor Floors to replace it. Collaboration down the road for sure :)
Aug 1, 2018
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Verified
Simone Angela W.

Floor Installation or Replacement

We are extremely happy with our new hardwood floor!! It wouldn't have been as great if it weren't for jolly joyful Patrick who came by in person so many times to show us samples and make us smile at his British accent. We were really cared for in our selection and the installers were so kind and hard working. They even evened out our concrete base floor so that the wooden floor will last for a long time. Our little closet had no baseboards and they went out and bought some. I was floored, "literally". I'm so glad small businesses exist, they make life and monumental tasks approachable. Thank you Patrick and all of your team.
Sep 11, 2017
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Verified
Lois M.

Floor Repair

Responded immediately, working out the details seem to be going smoothly. Patrick is very knowledgeable and offered several suggestions. Looking forward to my new floor(s)
Aug 10, 2017
·
Verified
Credentials
License

License Type: C15 - Flooring And Floor Covering Contractor (CA)

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Firstly, all our surveys and estimates are free as well as our advice. We price every project on what needs to be done to make your installation and choice of material look great and last for many years to come. We also often partner with our vendors to offer some great discounts on the products we offer throughout the year Value for money and clear honest pricing.

  • What is your typical process for working with a new customer?

    We find its a lot easier to help our clients if we can view the project, so really the first step is to set up a visit to survey the project. We bring samples to your home or work place and i brief telephone discussion prior to our visit is always helpful so we get an insight into what you are trying to achieve.

  • What education and/or training do you have that relates to your work?

    I'd being in the flooring Industry for the last 20 years, as flooring contractor installing and supervising crews to a CEO and business owner, I'd been trained in busines management and installation field as I'm a certified contractor by the California Contractors State License Board.

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