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It’s free with no obligation to hire
Overview
Hired 139 times
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Payment methods
Apple Pay, Cash, Credit card, Google Pay, Paypal, Samsung Pay, Square cash app, Venmo
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
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All year
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Reviews
106 reviews
Read reviews that mention:
- Mark C.
Data Recovery Service
I had a "crashed" hard drive from years ago with 3 years of digital photos that I had not backed up. I really did not want to hand that over to the dysfunctional USPS, so wanted to keep the job local. I met Sean to hand off the drive, and met him the very next day to receive the recovered data on a flash drive. Not 100% recovered, but the vast majority. Great service, and less costly that I expected.
Nov 16, 2020VerifiedWas this review helpful?
- Rob M.
Network Support Services
Sean was great!! Helped fix my WiFi (all new routers) years ago and it’s worked ever since.
Jul 30, 2020VerifiedWas this review helpful?
- Philip B.
Network Support Services
As an online business, we were falling over every day when our internet was going out. We literally told our ISP "tell us how much money you want to make it work" and they couldn't tell us. Went directly to Thumbtack and within 3 hours Sean was in, had seen our configuration before, and knew exactly what equipment to replace. He gave us a shopping list of what to order (at-cost), and two days later he was in and installing it. Since then our internet has been great without issue. Whenever we expand, or move offices, we'll be calling Sean first thing. Update -- it's been over half a year since Sean fixed our network setup, and it's worked great without any noticeable problems since.
Mar 14, 2019VerifiedWas this review helpful?
- Bri B.
Network Support Services
Sean did a wonderful job setting up WiFi in our home — we had been using an extender and he converted us to using one network. He was punctual, patient, and very kind. I appreciated how he talked us through what he was doing and made sure we understood everything. I would highly recommend working with Sean for any networking and/or computer needs. Thank you, Sean!
Apr 8, 2018VerifiedWas this review helpful?
- Fahim A.
Wiring Installation
Came on time. Was very proficient and knowledgeable. Wanted to get right in and get the job done. Delivered exactly what I wanted. Thank you!
Dec 3, 2020VerifiedWas this review helpful?
Credentials
Sean Mcginnis
FAQs
- What is your typical process for working with a new customer?I start by talking with the customer over the phone or exchanging text messages to figure out exactly what the customer needs. If it is a computer issue, I can either travel to the customer and pick up the system, or the customer can bring the system to me. I like to spend extra time with each customer to make sure there are no other issues with the system they would like me to address. After the customer's issue has been resolved, I make a follow-up call within a week to make sure the customer is happy with the work. I also ask if there are issues with any of the customers' other devices. If there are any other issues, I adjust my schedule to accommodate the customer .
- What types of customers have you worked with?I have worked with business owners, retired individuals, graphic designers, video game artists, first time computer users, and anyone else who would like help with their tech issues. I am happy to work with anyone who needs help.
- What advice would you give a customer looking to hire a provider in your area of work?The best advice I can give would be to list a model number, serial number or part number on a request, if it is an issue with a tech device. This can help me identify the problem - and help the potential client - better and faster.