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While expensive and a bit awkward about timing/billing, the place is very, very clean - one of the better cleans I've booked . Debated between 3 and 4 stars for this reason, but give them the edge because they've been very responsive to feedback and my concerns, and the place is spotless. Areas that made me fall short of 5-star satisfaction: -The carpet cleaners left without adequately drying the carpet (my feet were soaking wet - understand the carpet will be slightly damp, but I think they just didn't suck up any of the excess moisture whatsoever). I've had all of my windows open for 6 hours yesterday, and 4 hours today, and the carpet is still not dry. -The carpet cleaners worked while the cleaners were here, which made the cleaning take 3 hours instead of 2 hours. I was almost double billed, until the cleaners got me in touch with management. This made for an awkward 30 minutes of back and forth. We figured it out eventually, but not totally seamless. Other than that, the quality of the cleaning was excellent. It was truly a mixed experience, but hey, the place is clean so I'm happy (though I'm really cold sitting here in a snow jacket b/c the windows are open). Will likely hire them again.
Luisa's team was fantastic! I'm 38-weeks pregnant so I needed some help with a pre-baby deep clean of the bathroom and kitchen. This was the first time I'd ever hired cleaners, but the experience couldn't have been better. The team of three managed to get the dingy tub gleaming white again, they de-greased every surface of the kitchen and left the appliances looking brand new, and even steamed and scrubbed the linoleum floors turning them from a stubborn grey back to white. My husband joked this morning that we need to eat out for every meal from now on because neither of us wants to ruin this beautiful kitchen. It has never looked better. And they are by far the best value for the money. They could easily have charged so much more, but I appreciated that they made their service accessible to someone like me on a tight budget. My only regret is not having hired them sooner!
He was great. On time and ready to go. Bathroom floor looks great.
Tony is the kind of person that you wish every contractor could be, even every friend. He is a man of his word and of many talents, a real pleasure to speak with while an expert at his craft. Great conversation, very clean carpets and garage floor, as close to new as their age allows. It's great to see a contractor show up on time, do a great job, and be a really interesting and kind person to invite into your home. My wife and I highly recommend Tony, and now that we know him, as long as he is in business, he has our business. Thank you Tony, you are a great person. - Matthew
Two of Stephani's partners came to clean our apartment. They told me it would take three hours to do a thorough, one-time cleaning. I only wanted to pay for two hours, so I told them what to prioritize - kitchen, bathrooms, and floors. They did an excellent job - they cleaned everything I wanted cleaned, and our place looks great. They even brought the eco-friendly products that I requested. Great job!
Leo did a great job cleaning our first floor. He was on time, cleaned the entire floor in 1 hour, and gave us a good price. I was happy with the quality of the cleaning and would highly recommend Leo.
Liseth and Nilda did a great job deep cleaned our apartment. Bathroom wall tiles and floor were sanitize and whiten. I was expecting a bit more like cleaning the walls and toilet tank which wasnt done. I guess not enough time. Kitchen part, the stove inside and out were scrubbed and cleaned. Outside refrigerator, cabinets's door were wiped except the inside drawers and cabinets. Again, they're running out of time. Kitchen floor were scrubbed,sanitized and mopped. Last part was the living room. It was vacuumed and dust a few appliances. Lot of work. Good job ladies!! Not bad at all! I will hire Liseth again.
Mr. Santos and his assistant provided outstanding services. Mr. Santos retains information and has a great aesthetic sense. Services contracted/provided: * Laminate flooring installed in 1200 sqf; * Baseboard and trim; * External doors and internal door installation; * Vanity installation in 2 bathrooms; * Installation and relocation of all light fixtures. Mr. Santos is honest and easy to get along with. I will definitely hire him again for additional projects.
Fred is awesome. He's professional, responsive and efficient, and also a great guy. He help us ripped off the old rotted deck and removed all the old hardwood floor and shelf/cabinet in the garage with reasonable price. I will definitely ask him for help again in the future.
Vyron was the most responsive contractor we had, originally unsure if we were going to use him for just the demo or the demo + remodel, and he was diligent and professional the entire time. Vyron removed around 300 sq ft of tile and he laid new tiles for us. Our floor was on a cement base (uneven) which he evened out for us as well. They were on time, cognizant our my dogs when they came in and out of the gate, and even recommended the pattern which we LOVE! I highly recommend him and offered to be a reference as well. Thanks Vyron!
Great. Prompt and responsive while scheduling and was on time for the appointment. Did a great job cleaning the kitchen, floors and the bathroom.
i'm very satisfied with the carpet cleaning work. My carpet had lots of food stains and it is very clean after the cleaning.
Very affordable and pretty flexible with scheduling. My cleaners use nontoxic supplies, are nice and friendly with me, my family, and even my dogs. Its easy to request an extra service like adding on a room or dishes or laundry if we have a particularly hectic week.
I hired the Unstain team for cleaning my entire 1 bedroom apartment along with the carpet and patio. The overall experience was excellent. They were very responsive and detail oriented while we were discussing the quote. They did a very thorough cleaning job and used good quality products. After they were done, the apartment looked were tidy and there was no weird odor of bad chemicals (which I noticed with other cleaners' work in the past). Their pricing is also very reasonable. I would highly recommend working with Unstain.
I loved the fact they used organic cleaners! Would use them again.
Mause did an AMAZING job deep cleaning our Victorian. My roommates were thrilled with the results -- our house is probably the cleanest it has ever been since we moved in. Great work on the hardwood floors!
Ermelinda & Dinora did a spectacular deep clean of my apartment. It's been a shamefully long time since our floors and bathrooms were cleaned, so they had their work cut out for them! They went above and beyond, cleaning nooks and crannies I hadn't even thought about, like between books on the bookshelf. This is the cleanest this apartment has been since we moved in, and I couldn't be happier. Thanks!
Gema & her team were awesome! They may have bitten off a little more than they bargained for, but they did not change the pricing, which was greatly appreciated! To show how great Gema is, when she came to get payment, the window cleaner had dirtied the floors and she cleaned them while waiting for me to write the check... WOW! I would highly recommend them and you can contact me to get a recommendation. Cheers!
Mark was wonderful to work with. He responded quickly to messages on Thumbtack and via text. He was punctual and flexible with our schedule. He walked through everything with us, listened to our concerns and needs, and worked with us to stay within our budget and timing, and sequenced projects accordingly. He also has a great sense of humor and was pleasant to talk with. We were very happy with his work and the work of the professionals he worked with for electrical, plumbing, and painting. The work that was done: removal and replacement of 2 windows, walls, and flooring where there was water damage, wood rot, and the start of mold; adding a door to access the space under the front stairs and creating a storage space with tiled floor and drywall; waterproofing / sealing the brick of our front steps and porch; removing carpeting and laminate flooring and installation of new laminate flooring; installing siding on the front of our house and painting of the front of the house (2 stories); texturizing and painting walls; installing a wet bar / kitchenette; replacing shower pan, tile, and shower door; removal of tree and bushes in front yard. I think that’s everything. We highly recommend Mark and would happily work with him again.
Great! My wife and I just moved to CA from Arizona. It's been a mess moving with the kids and eventually we nailed a few outstanding services around and I really couldn't just see the work these guys did on my new home and leave a review, platinum flooring really offers some of the best laminates Ive seen - and ive seen a lot over the period of my life living in different places and going through remodeling. We wanted to get the flooring done in the bedrooms and get some luxury vinyl planks in the kitchen. We wanted a darker hickory style manner after researching on platinum floorings website. EVERYTHING was there, A+++! The thing that got me hooked on them was that they had prices listed so that when I went into their store I wasnt worrying about them pricing laminate floors on the fly. Overall the laminate flooring we selected was Dark Knight hickory. The product was apparently back ordered for a week but we really wanted it so that was all good. Thanks!!
Closed on a house and needed it cleaned on short notice; found Susan and she adjusted her schedule to provide her cleaning service which was very good. Would have been excellent review but there was some residue left on floors but that was probably due to lack of time as I also wanted the windows cleaned inside and out. That is normally a separate service so it cut into the time spent inside.