FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Chem-Dry Carpet Tech, we believe in honest, upfront pricing. Our services are based on square footage, the condition of the area, and the type of treatment needed. We offer seasonal promotions, package deals (like 6 areas for $169.95), and special discounts for returning customers. A small service fee may apply depending on the job and location. Our trained technicians always perform a walkthrough and provide a final quote before starting any work. For more details on pricing, services, and current offers, feel free to visit our website.
- What is your typical process for working with a new customer?
We start by learning about your needs—whether it’s pet urine removal, rug cleaning, or a whole-home carpet refresh. Then, we schedule an appointment. When our trained technician arrives, they do a full walkthrough, explain the options, and offer a personalized quote. Once approved, we begin the cleaning using our Chem-Dry proprietary system for deep, fast-drying results.
- What education and/or training do you have that relates to your work?
Our technicians are trained and certified in Chem-Dry’s proprietary Hot Carbonating Extraction process. We stay updated on the latest cleaning technology and industry standards. We also follow strict safety protocols and attend ongoing workshops for pet odor treatment, upholstery care, and specialty stain removal.