FAQs
- What types of customers have you worked with?
ORGANIC STEAM CLEAN only provides THE VERY BEST and SAFEST GREEN products that are available in the market today. The products we utilize have been around for decades & pass the most strict guidelines to be Green Sealed Certified, Indoor Air Quality Approved & considered Environmentally Preferable. Furthermore it is 100% All Natural, Non-Toxic, Hypoallergenic, Odor Free, Biodegradable, Soap free & Residue Free. Most importantly it is POWERFUL enough to remove even the most toughest stains. We have combined this with the revolutionary "ROTOVAC RESTORATION SYSTEM 360i" which is "STATE OF THE ART" technology in carpet cleaning-Patented Stainless Steel Extraction Heads thoroughly clean the carpet from all directions with hundreds of rotary cleaning passes. The ROTOVAC's Rotary Extraction Power Head utilizes rotary vacuum to thoroughly deep cleans & restores matted down traffic areas and removes tough stains that a manual wand would leave behind.
- What advice would you give a customer looking to hire a provider in your area of work?
Do your homework first before you book any carpet cleaning contractor!
- What questions should customers think through before talking to professionals about their project?
Be aware of companies using "bait-n-switch" techniques! You're ready to have your wall to wall carpeting professionally cleaned and want to get the best job for the best price, right? You may have received a coupon in a Val Pak or via direct mail, advertising $6.95 per room! What a great deal, huh? How can they afford to charge such a low price? As a reputable business owner who has been serving this area, I can tell you with all certainty, THEY CAN'T! The gas alone, to get to your home would make this a losing proposition for the 'company'. Then there are cleaning agents, set up and tear down time, and the actual job labor -- a firm charging $6 or $9 a room would soon go broke. How/why are they charging this price? The answer is simple -- Bait & Switch! Here is a typical scenario: Once inside your home, you are informed that the advertised price is for 'basic steam cleaning' -- in other words, clear water. Take it from me; you cannot properly clean even a lightly soiled carpet without proper cleaning agents, such as pre-conditioner, emulsifier & various spot cleaners. Oh, they have these products on their truck, but if they USE them on your carpets, your $6 a room price just went up to $75. Then, there's the high pressure add on sales (Scotchguard tm, deodorizing) as well as a charge for moving any furniture. Throw in the 'nominal travel charge' and the 2 rooms you thought you would be paying $12 to clean have just cost you $300, not to mention the lousy job performed by the inexperienced technician you've been sent! These companies hire right off the street and pay on a commission basis. Commission on what? On all of the up sell, of course! They're routinely sued, go out of business, and resurface under a new name. Save yourself the trouble! We pride ourselve on high quality Professional Carpet Cleaning and have trained & skilled technicians. You pay the price you are quoted! Our sole purpose is to please you, as well as extend the life of your carpeting with a professional & thorough job! Don't be taken in by Bait & Switch companies! Remember the old adage -- You get what you pay for!