FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is determined by your specific needs. We know that each family has unique needs and not every family is the same. Give us a call to discuss what your needs are, then together we can review pricing options.
- What is your typical process for working with a new customer?
Typically we do a phone interview, and find out what your ideal situation is. Then we schedule a FREE in-home consultation and invite you to our client portal. During the consultation we are able to evaluate your specific needs and make sure that we are both comfortable.
- What education and/or training do you have that relates to your work?
As a corporate professional in the travel industry, I felt tremendously guilty whenever I had to leave my pets. As a pet owner, I have always regarded my pets as family and I knew the importance of having my fur babies in a safe and loving environment. I quickly realized that I was not alone in that desire and with my passion for animals, I began caring for pets. As the requests for my services as a Pet Care Professional grew significantly, so did my confidence in creating a company centered on compassion for both pets and their owners. In 2003, Dogs On the Run® (DOTR™) was officially born! I continued caring for pets as I had been, but now was an insured professional. Caring for pets was a service in high demand, and before I knew it I needed to have a back-up plan for my families and their pets. I decided to contract my first Independent Contractor, a valued client and trusted friend to help with the business. Surprisingly without much effort, Dogs On the Run® continued to grow organically through referrals. My aspiration for my clients has always been for them to feel like their needs of their pets, no matter how challenging or creative, are taken care of 100 percent of the time. So, when we originally began, we offered a variety of services that was tailored to each family’s routine. However, we didn't stop there. We realized that Dogs On the Run® needed to be even more flexible and so we started bringing pets into our professionals' homes and continue to progress and add services according to the needs of our clients. Dogs On the Run® continues to grow and operate with a deep love and concern for animals. Dogs On the Run® understands what our clients’ questions and concerns are before they even ask. Years of experience, attention to detail, and dedication to our clients has put Dogs On the Run® at the top of quality care!