Teak And Deck Professionals
About this pro
It is with extreme irony that this company has the term "Professionals" in their title. Our experience suggests otherwise. The GM came out to provide an estimate on our deck and recommended using a solvent to remove the old stain. We agreed to his suggestion and waited a month for them to be available to do the work. The day the worker arrived, he spent about 1.5 hours apparently applying the solvent, which he reported was not working. He then left and we got an email from the office saying that some other arrangements would have to be made since their solvent approach was not going to get the job done. Since then....crickets. That was two weeks ago. My wife and I have called and spoken with Jade several times, who has been courteous, and who seems to be working for a GM who cares little about his customers. Apparently, he can't be bothered to pick up the phone to explain why their process didn't work and (by this point) apologize for blowing us off so completely. So here we are entering summer, the time in which we'd hoped to enjoy our deck, and we have to wait until someone who actually is professional and can actually do what they promise to get the job done because Drew and the Teak and Deck "Professionals" cannot. Fortunately, we did not leave a deposit. I obviously do not recommend hiring these people to do any work for you.Jun 16, 2018
We hadn't had our teak furniture cleaned in several years. So it was GRIMY, UGLY! The really good guys that Teak and Deck sent over worked their butts off!!! What a terrific job. Looks Fantastic.Apr 2, 2015
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- What types of customers have you worked with?We perform the following: 1) Teak Furniture Restoration and Maintenance 2) Deck Refinishing and Cleaning 3) Outdoor Stone cleaning and sealing
- What advice would you give a customer looking to hire a provider in your area of work?Only hire someone who knows what they are doing and who will be there after the service to deal with any issues. We have a full-time office and an employee-only staff that has been doing outdoor wood restoration for 13 years all across Southern California.