Desert Tech

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Introduction: Since 1984, Desert Tech has provided fast quality air conditioning and heating solutions for homes and businesses serving the entire desert community. Desert Tech provides quality installations that are energy efficient and within your budget, while guaranteeing superior service at competitive rates. We also offer a free in home energy audit and make recommendations based on you particular needs and budget. Desert Tech also thoroughly maintains your system, so it is energy efficient and reliable. We don't try to sell you parts or a totally new system that you don't need, like the bigger companies do to support their high overhead and advertising costs. We send trained technicians not well rehearsed salesmen. Engineering and design are what I enjoy the most about the work I do. Unlike other companies, I can utilize my knowledge as a mechanical engineer to custom design a system instead of offering a stock system with no specificity to the application.

Overview

Hired 3 times

Background checked

40 years in business

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Reviews

Customers rated this pro highly for professionalism, value, and punctuality.

Exceptional 5.0

11 reviews

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Ian H.

Nov 19, 2016

The house we bought had a very old and very inefficient heating and cooling system. We moved into our house in August and the first electric bill we received nearly made me fall over. We had moved here from Chicago and in my entire adult life I had never seen an electric bill that high. I started researching HVAC systems and contractors. I reached out to 5 companies and included Desert Tech only because a friend of a friend had had a positive experience. I put the same challenge to all 5 companies, I wanted to cool our house and lower our electricity consumption. In short, I wanted to be cool without going broke. My experience with the 5 companies couldn't have been more different and their thoroughness couldn't have been more different. Some thought that it was all about price and suggested systems that were too small, simply to come in at a good price. Cheap yes, but being able to cool the house while saving money? No. Miguel from Desert Tech really took the time to listen to my needs and was almost maniacal about being sure that I was understanding. This was a very good thing, because it helped me to see what was included in quotes and more important, what was missing. Desert Tech provided me with the most detailed proposal out of all 5 companies. Learning that I had recently moved to the area, Miguel suggested that I might contact my old HVAC company and have them review his proposal. --- Now that is displayed confidence, and transparency to suggest another contractor review his proposal. As it turns out, I had an excellent 15-year relationship with our old Chicago contractor and he contacted Miguel, and after the two of them talking for over an hour, my old contractor told me that Miguel definitely knew his stuff. The install happened last March. Miguel's staff showed up on time, were meticulous and cleaned up after themselves. I had a 16 SEER system installed a new smart Ecobee3 thermostat. The result was that my bill for electricity this past summer was 1/3 of what it had previously been. Without any doubt, I can recommend Desert Tech who are now also providing my regular system maintenance.

Eugene C.

Nov 21, 2016

I have been a super satisfied customer of Desert Tech and Miguel since the early 1980s. I have a set of circumstances different from many of Miguel's Palm Springs area customers. I live in the Los Angeles area, a far cry from Cathedral City. My most recent success story related to Desert Tech was the installation of an Ecobee3 thermostat on my HVAC (Dream System) Miguel and his crew installed in 2008. I was all prepared to install a Nest thermostat (purchased the Nest last December thru amazon.com). But, alas, I had never made the time to install it. The Nest sat, unopened, ready to be installed for almost 8 months. I called Miguel to see if he had a job going in the Los Angeles area and if I could "piggy back" on that job while he had a crew in the area, and have the crew install it for me. Miguel told me he had a major job going in the dessert and would be booked for at least three weeks. But the best part of the story is that Miguel told me about the Ecobee3 thermostat. He advised me to see if I could return the Nest. Fortunately, because the Nest box was NEVER opened, the amazon.com vendor gracefully allowed me to return it with no restocking fee (kudos to a great company). Miguel told me to order the Ecobee3 and two additional sensors. He then offered to walk me thru the installation and setup of the Ecobee3 via telephone! When the Ecobee3 arrived at my house, I called Miguel. As promised, he guided me through the entire process without a hitch. I was really glad I spoke with him because several of the settings he told me to input into the Ecobee3 were beyond my understanding of HVAC systems. Here is the most amazing part, Miguel refused to bill me for his services! He said that after so many years of being a customer of his, it was the least he could do. It is true, I am a good customer. I had Miguel install a 2-1/2 ton rooftop HVAC unit on my first house in the 80s. He put in the "dream system" in my current house in 2008, which included a "CleanEffects" electronic air filtration system (solved a major allergy problem suffered by both my wife and daughter). In 2011, Miguel solved a problem I had been plagued with for several years with a room that had lots of electronics and computer servers in it. He set me up with a Fujitsu split-air system just for that room (man cave). It was the PERFECT solution. Miguel and Dessert Tech have earned my full trust and complete loyalty! One last example of his dedication to great customer service is when my HVAC system would not run. Because I have some knowledge of electrical systems (I am not a HVAC guy), Miguel and I worked together on the phone and determined what component had failed. Miguel had the part drop shipped to me and I installed it with the help of his phone guidance. I was only down for one day because he had the part "Next Day" delivered to me. Amazing! A last note, you can see my Yelp and other reviews and you will see I usually rate either 5 star or 1 star. This is because I don't take the time to write reviews for mediocre companies or mediocre service--I'll leave that to others. If you want a fantastic system installed by an extremely competent company and owner, look no further than Miguel and Dessert Tech. They have consistently survived the test of time. They have earned my business and my respect. They are truly great! I wish I could rate them twenty stars!

David D.

Nov 21, 2016

My experience with Miguel and Desert Tech began quite awhile ago. I had been burned by local a/c contractors and as a result very skeptical. Regardless, I contracted with him for services, maintenance and so forth. Quickly I learned that he was and is an honest man. When he could save me money he would. He never tried to wring the last dollar out of a service call. More importantly, I was out of town on a week end and my wife called and said the a/c was out. This was in July and you know what that is like. I told her to call Desert Tech and maybe they could help. Miguel himself called her back and asked her a few questions and concluded the circuit breaker was probably off. He told her where the switch was and what to do. It worked. What is that worth, that kind of service. Lastly, last year he installed a complete HVAC system, filled out the paperwork for a $1,500 rebate from IID and my electric bill went down $50.00 a month! Just like he said it would. He is a capable and honest man who has a lot integrity and I told him after he helped my wife that he is my A/C Company forever. David Dangwillo Indio, California PS I have turned on several friends to Miguel and they are extremely pleased with my referrals.

Uri a.

Nov 21, 2016

Excellent experience

Eddie T.

Nov 21, 2016

Very professional and courteous service tech

Credentials

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Miguel Caballero

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our standard residential service call is $82/hr. plus the cost of any material used. We do not have standardized pricing for system replacement, because each system is custom designed to fit your particular needs. Therefore, this service requires a personalized quotation (available upon request and on-site evaluation).
What education and/or training do you have that relates to your work?
BA Degree in Mechanical Engineering and 40+ years of hands-on job related experience.
How did you get started doing this type of work?
I began working with my father in HVAC as a child.

Desert Tech

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