FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the complexity of your return. Simple returns are affordable, while more complex situations such as self-employment or multiple income sources are priced accordingly. We always discuss pricing upfront with no hidden fees.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your situation. Then you securely provide your documents, we prepare your return, review everything with you, and file once you approve. We also remain available for questions after filing.
- What education and/or training do you have that relates to your work?
We stay up to date with current IRS regulations, tax law changes, and continuing education each year to ensure accuracy and compliance for every client.