FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is shown as nominal...final pricing is determined after I get an idea about what exactly the client is looking for. The main things that impact price are: duration of event, distance to venue, number of setups (for example, if a wedding ceremony is in a different location from the reception, requiring two setups), and lighting needs.
- What is your typical process for working with a new customer?
Understanding the music tastes of the client and their guests is key. I ask that the client provide a song list that sums up their music tastes so that I can curate a group of songs that will fit perfectly. I also discuss what types of lighting the client is interested in. A few weeks before the event I either meet or call the client to go over the agenda/logistics. I also like to inspect the venue if possible before the event so I know exactly what challenges I will have ahead of time.
- What types of customers have you worked with?
Mostly wedding clients. We are comfortable dealing with wedding/venue coordinators, etc. We have also done community/school events, anniversary parties, NYE parties, etc.