FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the size of the home and the type of cleaning. Standard cleaning is the most affordable, deep and move-out have higher detail and require more time. I always give clear pricing up front with no hidden fees. Additional services like oven, fridge or inside cabinets can be added on request.
- What is your typical process for working with a new customer?
First, I ask a few basic questions about the home (size, condition and service type). Then I confirm the date, estimated time, and what is included. On the day of service I arrive on time, walk through the home with the client if needed, and make sure expectations are fully met before leaving.
- What education and/or training do you have that relates to your work?
I am background-checked and trained in detailed residential cleaning, sanitizing high-touch surfaces, organizing and move-out deep cleaning. I stay up to date on effective products and safe cleaning practices.