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Mere Secure Inc
Mere Secure Inc

Mere Secure Inc

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

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Introduction: My focus is solving technical challenges. I never charge more than fair and typically customers will add $$ to invoices as they are super satisfied. My guarantees include, no charge for diagnostic and more then fair pricing options. My company, Mere Secure can help deal with network, printer, computer upgrades and problems, provide a secure file exchange software, called XMS, offer encryption data protections options, and website design services where you are given the tools to self-manage if needed leveraging WordPress. If we cannot work remotely on your situation, you can make arrangements for shipping it to us. We are able to ship out UPS and USPS and do NOT profit with the fees on shipping. We assume you will pack it well so we can re-use the same packing on the way back. We will let you know and charge extra if we have to provide a box or packing materials. Laptops are sensitive as is any electronic equipment so care of making sure it arrives safely is key. Discounts are provided depending on the task.
Overview

Hired 10 times

Background checked

2 employees

6 years in business

Payment methods

Cash, Check, Credit card, Google Pay, PayPal

Social media

Facebook, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Featured Projects
  • Nano Project

    Approx. $1800

  • System Crash - Windows won't boot

    Approx. $95

Photos and Videos

11 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and value.

Exceptional 5.0

11 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

Read reviews that mention:


Bilye C.

Computer Repair

I needed help setting up my webcam right away. At the time I called he had plans at home and stated he would call back in about an hour. He did and helped me resolve my issue. Also he set up an app for me. I had an upcoming interview coming up. He said he would help me if I had any problems before the interview and he did. He checked some things on my computer and corrected them. I appreciate his assistance in resolving my issue that same evening.
Mere Secure Inc's reply
Thank you so much for the review! Much appreciated. Made my day! -Markus
Mar 24, 2021
·
Verified
Joanna P.

Computer Repair

Fantastic, stuck with me on a multi day repair of my son’s laptop. He was kind and patience. Also very affordable. My new go to guy for all computer issues.
Mere Secure Inc's reply
Thank you Joanna! Glad to have solved the problem and your son once again has a working laptop! I recommend to leave the PC online at least 3 hrs once a week to catch up on patches/updates. Also recommend turning off sleep settings while on AC power. -Markus
Mar 26, 2021
·
Verified
Leslie W.

Computer Repair

WOW!! We reached out to Markus across the country through Thumbtack, and he responded within five minutes. Since we are not of the electronics generation, my husband had attempted for HOURS to complete a new printer install, and got nowhere. Ten minutes after we requested help, they were on the phone together, and in under an hour--VOILA, DONE!!! And I was ALMOST ( :) ) embarrassed to only pay him the more than reasonable amount he requested for payment. He was knowledgeable, pleasant, kind and patient. Anytime in the future that we have any kind of computer problems, we have found our guy!!!! Thanks Markus!!!
Mere Secure Inc's reply
Thank you SO much for that stellar review! I am glad you and your husband are happy with the result and that I had the opportunity to help. I love this program as it lets me help anyone in the US that I would otherwise not be able to. I am meeting new clients from various geographies and it is fun to compare weather stories! Thanks again.
Mar 13, 2021
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Verified
Gretchen r.

Computer Repair

Marcus was a real lifesaver! He assessed my PC problems quickly and dissected a myriad of problems. And fixed them with a cheerful attitude. Highly recommend him!
Mere Secure Inc's reply
Thank you Gretchen. I hope you have a great week! Anytime... :) Markus
Mar 9, 2021
·
Verified
Lee Y.

Computer Repair

Diagnosed the issue quickly and resolved my problem completely. Very professional and upbeat. I thoroughly enjoyed working with him and won't hesitate to use him again.
Mere Secure Inc's reply
Thank you very much, Lee. I enjoyed helping you resolve the issue. Rock n' Roll. -Markus
Feb 15, 2021
·
Verified
Credentials
Background Check

Markus Schmucki

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We have a price guarantee. If the price is unreasonable, it should be less. Many times assessing what it takes to fix cannot be achieved without first inflating the price so high as to compensate if it takes longer. We offer discounts and stick to fixed pricing where we can to help the user not feel they are not knowing what the price will be. I will troubleshoot a problem for 3 hours if there are things to try. In that example, the user is only charged for 1 hour and the parts.

  • What is your typical process for working with a new customer?

    Phone call. Email followup of next steps. Schedule provided to let you know when to expect.

  • What education and/or training do you have that relates to your work?

    30+ years working with computer related projects. Formerly a VP of Information Systems, Software Development and Professional Services. We had relationships with Microsoft and were MSP's. I received a MCP in the late 90's. I also work with Mac's and do upgrades and updates. The boundary is endless but if I don't know how to do it -- I learn it and do NOT charge you for that part of the process. Been working with websites since yahoo.com was born.

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