Sunny Bal started by listening to what our goals were and developing a solution that not only improved our brand awareness, but the brand itself. Instead of applying a template onto our business, they captured our ideas for target clients, built on the strengths of our brand and developed and entire web site that feels like an extension of our brand, and not simple store front. As a small business, one of our goals is to retain an identity that represents our current clients, our corporate culture and emphasizes the unique offerings we have in a marketplace crowded with mass production pastries. Sunny Bal ensured that our web presence and social media presence were tied together and worked across multiple platforms without tacking on added fees. Most importantly, they ensured our web presence was as unique as our product.
The entire process was handled professionally with staff who could think outside of the box and treated us as co-owners of the process, not just as clients. Their capacity to listen to our expectations and develop a solution that allowed us to easily control our ordering interface and make changes to our website is a key factor that set them apart. Theyve humanized a process that can be daunting for small businesses and provided expertise to ensure were accurately marketing our product within our existing limits. Thanks to Sunny Bal, our social media presence has improved, the unique characteristics of our brand were retained and we now have a true partner in moving our business forward.