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About
Based out of Concord in Contra Costa, Owner Operated and I want to Provide the Best Customer Service is our Goal. Being a small business allows me to contact every customer.
My goal is to fix garage doors with new Springs, New Garage Doors, Motors, quickly with affordable pricing.
Overview
Hired 21 times
Background checked
2 employees
10 years in business
Business hours
SunClosedMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
Services offered
Project type
Install new
Remove old
Replace
Remote
Garage door material
Aluminum
Steel
Vinyl
Wood
Garage door mechanism
One piece tilt-up
Sectional roll-up
Other
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
20 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Maria H.
Oct 25, 2018
•
Hired on Thumbtack
Richard came to service our broken garagedoor the next day. He was courteous and professional and had all the parts to fix the problem in under an hour and a half. He was also super helpful in walking me through installing an app to operate the door remotely from our phones.
Details: Repair • Motor opener • Jammed or inoperable • Double car • Sectional roll-up • Home
Garage Door Repair
Tim X.
Nov 28, 2018
•
Hired on Thumbtack
My garagedoor stopped working suddenly—it would only close partially then reopen. I tried adjusting the limit switches myself, but couldn't solve the problem.
I requested quotes from several pros on Thumbtack and Richard responded very quickly. We set an appointment for the next day. Richard quickly diagnosed the problem (sensor out of alignment and wheel bearing off the track). He also recommended replacing the wheel bearings given their age and use. He quoted a fair price and fixed everything within 30-40 minutes.
Richard was a pleasure to work with and I'd definitely recommend him to anyone with garagedoor needs!
Details: Repair • Jammed or inoperable • Single car • Sectional roll-up • Home
Reliable Garage Door Service's reply
Thank you very much that review really made my day!
Garage Door Repair
Adam G.
Aug 17, 2018
•
Hired on Thumbtack
Richard was very quick to responded explaining our issue with price that was very reasonable. He showed up quickly and was very professional. Fixed our garagedoor in no time and are now back to being able to get our car in the garage. Outstanding customer service!!!
Details: Repair • Drum or torsion spring • Double car • Steel • Sectional roll-up • Home
Garage Door Repair
Jeff S.
Nov 12, 2018
•
Hired on Thumbtack
Richard was very responsive throughout the booking process, and the job was done less than 24 hours after I posted it on Thumbtack. He showed up when he said he would, and he completed the job quickly and professionally. I would highly recommend Richard for garagedoor service.
Details: Repair • Drum or torsion spring • Jammed or inoperable • Double car • Aluminum • Sectional roll-up • Home
Reliable Garage Door Service's reply
Thank you very much for the awesome review!! You made my day.
Garage Door Repair
Julia P.
Feb 27, 2019
•
Hired on Thumbtack
My experience with Reliable GarageDoor Service was very good. Richard was courteous and professional. He completed faster than scheduled and provided all the necessary information after the installation. i would highly recommend his services to anyone that needs service on their garagedoor.
Details: Remove old door • Install new door • Double car door • Sectional roll-up • I already purchased the garage door • Home
Garage Door Installation or Replacement
Credentials
Background Check
Richard Anderson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
i am very affordable. i know what my competitor's are charging and the big box companies too
What is your typical process for working with a new customer?
asking a few prequalifing questions to make sure i have parts required.
What education and/or training do you have that relates to your work?
Trained in Texas at GDS 2 week course. background in auto body 20 years