Customers rated this pro highly for responsiveness, work quality, and professionalism.
Excellent 4.9
54 reviews
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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
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Read reviews that mention:
Willie W.
May 23, 2026
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Hired on Thumbtack
Had some issues with the pump not working after service. Sent pics to Brett and he walked me through the fix . Thanks again
Details: Cleaning and Maintenance • In-ground pool • Concrete • Chlorinated water • Pool water is green or cloudy • Leaves • I do not need my pool drained • I'm flexible
Swimming Pool Cleaning, Maintenance, and Inspection
Harriet L.
Dec 5, 2025
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Hired on Thumbtack
Kraken PoolCleaning worked well with me, agreeing to the work and price very reasonably. Brett Rahtz and his worker did a wonderful job of cleaning and changing the water in our spa. I highly recommend them and have already told neighbors how great Kraken is! Harriet in Concord
Details: Cleaning and Maintenance • Above ground pool • Fiberglass • Chlorinated water • Pool water is clear • I need my pool drained • One time only
Kraken Pool Cleaning's reply
Thank you Harriet! I'm glad we got that spa cleaned up for you. Let me know if you need anything.
Brett
Swimming Pool Cleaning, Maintenance, and Inspection
Lorri P.
3 weeks ago
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From Google
There the best my pool has never looked so good Brett is great he dialed everything in I don't do anything and the pool always looks good.
Armine A.
1 month ago
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From Google
Brett from Kraken PoolCleaning is phenomenal. Hes incredibly knowledgeable, honest, and prompt. He accurately pinpointed what the pool needed, walked me through the best options, and delivered flawless work. Its rare to find this level of technical expertise combined with top-notch customer service. Highly recommend Brett to anyone who wants expert pool care!
Christa F.
Jun 12, 2026
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From Google
Bretts team at Kraken PoolCleaning are amazing. Ive had three companies over the years and Bretts team is the first that serviced my pool like it was their own. I get photos every week and immediate notifications if anything is wrong.
Credentials
Background Check
Brett Rahtz
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We're happy to offer a new customer discount for regular pool service!
What education and/or training do you have that relates to your work?
In addition to the thousands of pools that we've cleaned, we're also graduates of "Pool School." The CPO certification program is a leading educational and certification program for pool professionals, focusing on safe pool operation and maintenance
What types of customers have you worked with?
We clean all sorts of pools. In-ground, above-ground, saltwater, spas - even fountains! No matter the body of water, we have the tools and expertise to keep it sparkling clean.
