FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is always clear, fair, and based on the exact service you need. I don’t charge hidden fees or add surprise costs — everything is explained upfront. I base my rates on the time, complexity, and tools required for the job, and I always try to offer the most cost-effective solution. You only pay for the work that actually needs to be done, and I keep you informed before anything starts.
- What is your typical process for working with a new customer?
I start by understanding your issue or project needs, run a quick assessment, and explain exactly what needs to be done. Before any work starts, you get a clear price and timeline. I complete the job efficiently, verify everything works, and offer follow-up support.
- What education and/or training do you have that relates to your work?
We have more than 15 years of experience in IT Setup and support, training, and hands-on technical consulting.