FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
With Zoom Drain, there are no surprises, just straightforward, honest pricing. Our price protection guarantee means: The price we quote is the price you pay—no surprises, no hidden fees. We charge by the job, not the hour, so you’ll know the full cost upfront, allowing you to make confident, informed decisions.
- What is your typical process for working with a new customer?
At Zoom Drain, we understand that each customer has unique requirements for drain and sewer systems, from rapid emergency response to regular maintenance and preventative care. We’re committed to ensuring that every customer experience is seamless, reliable, and completely satisfying. Our satisfaction guarantee offers you peace of mind, knowing that we stand behind our work with fast response times, expert solutions, and transparent pricing that you can trust.
- What types of customers have you worked with?
We are proud to serve both residential clients and a wide range of commercial industries, delivering fast, reliable, and expert solutions that meet your specific needs. Our specialized services help ensure your home or business runs smoothly, safely, and without costly disruptions.