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New Generation Moving
New Generation Moving

New Generation Moving

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Scheduling
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Introduction
***** 5% off for first time customers, just mention thumbtack! ***** Hi, my name is Sergey, and I’ve been a mover for many years now. From being the new guy on the crew, to running my own crews and eventually sending crews out to complete jobs for me, moving has been an amazing journey! I could truly say that when it comes to moving, I’ve done it all. From moving a house full of small miscellaneous items and nicknacks, to moving large refrigerators and couches, to moving oversized industrial machinery and grand pianos up to the 3rd floor, it all has been a great learning experience. But nothing beats watching a customer smile from ear to ear, knowing that they’re happy because you were able to do what no other company could do for them, or because their move took less time than they expected and not a single item or wall/floor/ceiling was damaged! And that’s exactly why I’™m still in this industry, and why I hire nothing but quality people that feel the same about moving as I do. Every one of our movers actually cares about our customers and their personal property, so they make sure to treat the things that they move as if they were their own. The lead movers in charge of running the jobs communicate with the customers throughout the move, making sure that they understand what we’re doing and why, and we always make sure that when we’re done with their move, our customers are happy and stress free! Thank you for your time and for considering using us for your next move!
Overview

Hired 39 times

4 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Projects and media

31 photos

Projects and media

31 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

21 reviews

5
95%
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pro avatar
Buddy s.
May 17, 2021
Sergey is a great guy who was there for me in a pinch to help move some furniture when j was having flooring put down. I am a physically disabled person and needed someone to do what I and my mother could not. Very stand up guy. Went above and beyond. Highly recommend.
pro avatar
Gail K.
Oct 21, 2021
I would give Sergey and his team 10 stars if I could!!!! The best movers you will ever find...anywhere!!! There is no item too small or any length they wont go to, to make your move a perfect experience. Lets face it. Moving is just the worst...big time, but New Generation will take the pain of moving and turn it into a positive!! I have never worked with a team so kind or caring. By the end of the night, we almost turned the experience into a party...they all seriously became friends. Trust me...trust them!!!! You WILL be SO glad you did!! Thanks again, guys...for everything!!!
pro avatar
Tamara W.
May 23, 2021
Iam not one to write reviews but everything about this company made me feel safe and secure,pretty much right at home. From the initial phone call to the end of the move the employees were super friendly and I could tell it was genuine.I would definitely put them at the top of my list if I ever have to move again and iam definitely referring anyone I know to them.ty so much new generation moving you guys came through and made my move stress free and comfortable
pro avatar
Madison Y.
May 21, 2021
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Hired on Thumbtack

Hired on Thumbtack

amazing guys!

Details: Just a few things • 11 - 20 miles • Equipment moving • Load flat; no stairs or elevator • Unload flat; no stairs or elevator

Local Moving (under 50 miles)
pro avatar
Patariya W.
Jun 1, 2021
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Hired on Thumbtack

Hired on Thumbtack

New Generation movers is a really awesome company. My movers canceled the morning I had to move out of my apartment on Memorial day weekend. We called over 15 movers and they were completely booked. New Generation movers were also completely booked, however once I told them what had happened they really empathized with my situation and tried to help me as much as possible. They found 2 movers, Sergey and Raul who could come out on short notice. From the booking process to the end of the move they were very responsive, professional and kept me updated along the way. My move was 46 miles and i was really concerned with the rates because we were hitting traffic time due to the delay. They took in all of my concerns and the size of my move and was able to work out a reasonable rate for me. Raul and Sergey were very professional, easy going and very respectful. Our landlord had alot of move out policies for the building, Raul and Sergey were very understanding and respectful of all the rules. I would definitely work with this company again.

Details: Studio • 31 - 50 miles • Furniture assembly and disassembly • Load via passenger elevator • Unload flat; no stairs or elevator

Local Moving (under 50 miles)

FAQs

  • What advice would you give a customer looking to hire a provider in your area of work?

    Make sure you really click with the person you’re booking with, and that they’re informative and detailed when they explain things or answer questions. That’s your first and most important contact, so make sure you ask A LOT of questions! Even if you might think it’s a weird or a stupid question, ask anyway. If they can’t make a great first impression, then that’s not the company for you. And if they take it as far as making you feel like that was a stupid question, hang up, because they should already know and understand that movers do moves daily and already know the answers to the questions you’re asking because of their own experiences and mistakes, but you’ve never had the chance to make those same mistakes or experience those situations you might be asking about, so how in the world would you know? And if the rep can’t understand that, then they’re not really concerned about you or making you feel less stressed about one of the biggest moments of your life! Some people live in the same home for 10, 20, 30 years, or even longer. That’s where all their memories came from, that’s their safe place, and now they’re leaving. They want to take as many of those memories with them, and the things that trigger those memories! And they want them to show up at point B in the same condition as they left point A in, and they’re gonna be stressing about it until they see those things at point B, safe and sound. How much they’re gonna be stressing really depends on the company rep that they book with and on the actual movers as they arrive the day of the move. Typically the person you first end up speaking to (whoever you book with) represents the company’s views and beliefs, and that’s very important because if they prioritize you over the phone and treat you with respect, you know what kind of people the company tends to hire. And make sure to ask for a quote from several companies, don’t just go with the first one that sounds nice. A lot of the time you might like the first or second company that you ask for a quote from, but that’s only because you didn’t find the company that you will absolutely love! And when you do, you’ll know it! Also make sure to read through their reviews, as there are quite a few professionals now that are great, but a previous customer might not have clicked with them and decided to go on a rampage to ruin their name with 1-star reviews all because they didn’t like something about them. Make sure you read through not only the 4- and 5-star reviews, but especially go through the 1- and 2-star reviews. Those will truly tell you if the company is no good, or if the customer is just upset and wants to be mean because they didn’t get something their way. And sometimes that does happen, so be prepared to not always get every part of the move 100% your way! I can recall a couple times that my customers were upset that we were moving some things a certain way, or couldn’t move them at all. You have to remember, you might not agree with how we do a specific part of the move, but we move every day, and we do certain things because we found it to be the safest way to do those things, or the quickest (which saves you money in the end), or the way that would protect your things the most, or simply because that’s how we’re most comfortable doing those certain things. If you come in and try to tell us how to do certain parts of our job, when we’ve always done it a different way, we might mess up and damage something, or even worse we might get hurt or hurt someone else. As simple as moving seems, unless you’ve actually done a few moves yourself you wouldn’t really know how complex it could get. But the end result is always the same (at least with us): a happy smile on the customers face because everything got moved safely, with no damages, and nobody got hurt in the process! So when choosing a company that you’ll be hiring for your next move, just keep all that in mind, and make sure you absolutely love the company and the representative that you end up booking with, cause at the end of the day if you don’t, chances are the movers that come out to do your move will more than likely give off the same vibe, if not worse!

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