FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Everything depends on fabric quality, size of awning, and special requests.
- What is your typical process for working with a new customer?
We go to their homes and first ask what the customer's goal is. From there we can see how we can help them to fulfill that goal. If their goal is to keep water out of their furniture then we offer a waterproof fabric. If they need shade but also an awning that won't hold water we can provide mesh fabrics to fulfill their goal.
- What education and/or training do you have that relates to your work?
We have an extension understanding on textile and textile manufacturing so we can correctly see how each fabric will react under different situations. Apart from that, we have over 10 years of experience making customs covers so any cover is an excellent challenge to add under our belts.