FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Even though every job is unique and site specific. I typically charge $75 an hour for my time plus a 20% mark up on all materials and subs. I charge a $300 minimum for half a days worth of work even for small jobs. Up charges may happen due to difficulty added based on location accessibility, drive times or specific deadlines. I like to operate with an open book cost plus model so everything is transparent. These days since there is such a fluctuation in prices and availability with materials it’s in both our interest to have open communication about the costs and lead times.
- What is your typical process for working with a new customer?
I start by listening and then I outline my understanding of the project, while setting up a time for a site survey. At the conclusion of this meeting you and I should have all of the information needed to proceed. I schedule the project to set up a timeline and collect a down payment that goes toward design, the first run of materials or both. Typically depending on size I like to work jobs consistently until completion. So once you’ve got my attention it’s yours. I communicate regularly to make sure we’re on track and you stay updated. I see the project through making sure that it’s completed in a timely manner while ensuring that a certain level of quality is met.
- What education and/or training do you have that relates to your work?
I am a Licensed Contractor. I owe most of my education to experience in the field as well as my own research. Up until last year I’d attend seminars on products and new methods semi regularly. Now I rely on social media and YouTube to remain current.