FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free, no-obligation on-site estimates so you know exactly what to expect before any work begins. Our plumber will take a look, explain the issue, and provide an honest, upfront price for the exact work you need—no hidden costs or surprises.
- What is your typical process for working with a new customer?
We take pride in making every customer feel valued from the very first call. Our office team listens carefully to your needs and schedules a visit that fits your schedule. Once our plumber arrives, they’ll inspect the problem, explain the best solution, and give you a clear, no-obligation estimate. If you’re happy with it, we can usually get started right away. We want your whole experience to feel easy, honest, and professional.